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Holiday Shopping Hints or How to Serve Your Country

A Proposal for Mandatory Public Service and Civilized Behavior

By theBarefoot, published Dec 20, 2006
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This is a straight-forward proposal. Every U.S citizen must serve for two years. Everyone would have the choice of joining a branch of the armed services, the Peace Corps, or working in a retail department store.

Why? The wonderful world of self-discovery awaits you. That and you'll know how to behave in civilized company. The military teaches discipline. The Peace Corps teaches compassion. The retail department store teaches consideration. Any or all of these traits are necessary for coexistence with your fellow humans.

This is not a new idea. Other countries have compulsory service. I've only added the retail sector as a choice because I learned so much there and it is as grueling as any military exercise or fighting malaria. The winter holiday shopping season is a terror in retail stores. Shoppers have experienced the havoc that is the mall, but few have seen it from the other side of the counter.

Why the retail sector as a choice? Here are some examples that illustrate the most often breaches of the shopping rules.

1. Do not say, "Just looking."
When greeted by a worker with "May I help you?" or "Are you looking for something in particular?" Do not respond with "Just looking." Especially, I repeat, especially if you are going to change your mind 30 seconds later and require assistance and pout and scream when there is no one around because you blew them off.

Shopping is not a game. You don't win a prize for being the biggest butt-head in the store. Know, at least in general, what you're looking for and asked to be shown those items when greeted. If you don't really know what you're looking for, ask for suggestions. Do not blow off an employee only to change your mind. Be cordial and polite.

2. Don't trash the place.

You wouldn't rummage through your neighbor's closet, leave half-empty sodas perched on their stairs, or not flush their toilet when finished, would you? You are on someone else's property. You are the guest of the store. Act like one. The store is not obliged to give you anything any more than you are obliged to buy something.

Holiday Shopping Hints or How to Serve Your Country

Here's a happy shopper that followed the rules, but should still be gunned down like the rabid dog she is.

Credit: ronen

Copyright: www.sxc.hu

Takeaways
  • Service guarantees citizenship
  • Common experience builds a stronger community
  • Xmas shoppers are idiots
Did You Know?
Labor is the most expensive component of any product.
Resources
  • Note: The author has embedded no links in the body of this article.
  • theBarefoot at Wordpress
Comments
Comments 1 - 15 of 17
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Honest and useful insights (especially for those who've never worked retail) and just in time for the holidays....

Posted on 11/07/2007 at 5:11:00 PM

 
Fabulous article - I wish it were a public service announcement broadcast throughout the holidays season. *sigh* 14 years in retail and I finally couldn't take it anymore - I'm so glad to be writing for a living!

Posted on 02/09/2007 at 3:02:00 PM

 
Great job! I worked at Walmart during the holiday season about 5 years ago. It was like I had, "Treat me like crap" tattooed across my forehead. I've also worked in grocery stores, which was also horrible. Right after high school I worked for a Family Dollar store and someone actually used the bathroom down one of the aisles! And it wasn't something that could be cleaned up with a mop either! People are nasty and treat retail employees like crap. I'll never work in retail again.

Posted on 01/05/2007 at 4:01:00 PM

 
Good article, I used to work in a music store, it's amazing how musicians are some of the worst customers to deal with. They want to come camp out and "tryout" a $1000 guitar and then talk about how they can order it online for $100 less. My favorite is for them to look at the brands you carry and trash them compared to the brand they like. And the worst yet, parents who think a music store is good place to leave their tween skater dudes while they go shop next door, remember retail stores are not babysitting services. I will never work retail again after that experience.

Posted on 01/03/2007 at 12:01:00 PM

 
Served my time in retail at a marina store - dealing with tourists and fishermen. Retail is retail. Thanks for another well-written article.

Posted on 01/01/2007 at 9:01:00 AM

 
Oh, by the way, my only job in retail was at a Christian bookstore. Trust me, the name of the store doesn't leave any indication as to how the customers behave.

Posted on 12/31/2006 at 8:12:00 PM

 
Thanks for this article, Barefoot. I'm certain that the people who work in retail are thankful that someone has laid down the ground rules. It amazing how thoughtless some people can be.

Posted on 12/31/2006 at 8:12:00 PM

 
I served my time in retail sales, too---boy's wear and wedding flowers---and your paragraph about the daughter folding clothes behind her mom gave me a laugh. I can't stop straightening magazine racks and folding clothing behind total strangers when I shop. You're right, there are too many people with the attitude that others will 'clean up' behind them. Retail teaches us tolerate of those who haven't learned consideration.

Posted on 12/31/2006 at 7:12:00 PM

 
Excellent advice and very nicely written! I totally agree with your theories.

Posted on 12/26/2006 at 5:12:00 PM

 
I did my time in retail. Stories like this remind me why it's such a blessing to work from home now. :)

Posted on 12/24/2006 at 7:12:00 PM

 
Very good points. My pet peeve are people who come into the clothing store asking if there is another style in the back of the store. Lady/Mister, if there was another style it would be on display on the display floor.

Posted on 12/23/2006 at 7:12:00 PM

 
I think you should add waiting tables to the choices for fulfilling this compulsory service.

Posted on 12/22/2006 at 8:12:00 AM

 
It is an interesting concept, but don't think it will fly. I have been in a store just looking and really don't want anyone to help me, and have had employees follow me around like I was going to steal something. I have been on the other side also and asked if a customer needed help and been told no, I walk away but if I see them in the store for a long period of time I would go over and ask how everything was going. But it is an excellent point you have made and should be used in all places visit. Be Nice

Posted on 12/22/2006 at 5:12:00 AM

 
Great job! Nice to hear the other side of the line.

Posted on 12/20/2006 at 7:12:00 PM

 
20 years in retail management ........... I so totally understand! And it would be a great idea to include retail service work in compulsory service! Great insight..

Posted on 12/20/2006 at 7:12:00 PM

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