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Freelance Writers: How to Say No to Clients

By Steve Thompson, published Jan 12, 2007
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Very few freelance writers are rich - that is, unless they have another job or they've come into a mighty big inheritance. That is why many freelance writers take on too many jobs at once, hoping that they can get ahead financially. But there is a limit to how many words you can write in a day - and how many projects you can reasonably manage.

First, I would advise that you purchase a wall calendar or date book that is reserved specifically for your freelance writing jobs. Each time you are contracted by a client, write down the start date of the project and the date on which it's due. You might also want to include the total word count, page count or breadth of the project to decide how many hours it will take to complete.

That will give you an idea of the projects you are currently working on, as well as the number of projects you could safely consider in the near future.

Now, let's say that you've reached maximum capacity. You're already working twelve-hour days, and you can't possibly fit anything else into your schedule The first step is realizing that you're overloaded; the second step is doing something about it.

Learning to say no to clients is a difficult process for freelance writers. You want to please your existing clients and you certainly don't want to turn away prospective ones, but you must also avoid burn-out as effectively as possible. Taking on too many projects at once is an injustice to yourself as well as your clients. After all, they've paid for the best work you can provide.

How to Say No to Clients: Don't Accept Jobs on the Phone

Many freelance writers suffer from this syndrome, which is why you should avoid taking projects over the phone. You receive a call from an important client or from someone who wants to become a client and he's frantic to get you to work on his project immediately, without delay. Not thinking about the ten other projects you've got in the works, you agree to his proposal. You discuss it at length and by the time you're off the phone, you're wondering why in the world you agreed.

Freelance Writers: How to Say No to Clients

Don't allow yourself to become overwhelmed by clients or projects.

Credit: morguefile.com

Copyright: morguefile.com

Takeaways
  • Try not to accept jobs on the phone -- ask for twenty-four hours to consider each clients' proposal.
  • Set up a network for referrals with three or four other freelance writers.
  • Consider establishing a waiting list when you start to become overbooked.
Did You Know?
Clients actually appreciate professionals who limit the number of projects they take on at a time. It means that you are devoting sufficient time to each customer.
Comments
Comments 1 - 12 of 12
 
 
For God's sake don't let them have your phone number.

Posted on 01/15/2007 at 10:01:00 AM

 
I know what you mean, L. Shepherd. We tend to act far too rashly over the phone than we do in a well-thought-out e-mail.

Posted on 01/15/2007 at 5:01:00 AM

 
Good advice about the phone- I won't even talk on the phone to anyone about jobs anymore. It's much easier to negotiate or to turn down the work when you are communicating through email.

Posted on 01/14/2007 at 9:01:00 PM

 
I especially love the idea of creating a network. What a fantastic idea.

Posted on 01/14/2007 at 11:01:00 AM

 
Excellent article! Thank you!

Posted on 01/14/2007 at 11:01:00 AM

 
Excellent advice - thanks for sharing!

Posted on 01/14/2007 at 10:01:00 AM

 
You have given excellent advice. Hope people implement it! As far as I am concerned I have not reached any such saturation point. I have just strated freelancing and I am wondering whether i will get any jobs at all. Is it not possible for overloaded free lancers to sub-contract some of their jobs to people like me and then do a quick edit before passing it on the clients. Work often is like self fulfilling prophesy. Once you begin to get work, everyone starts believing only you can deliver and you get more than what you can handle. There are othes who just keep waiting to get work!! Perhaps "Elegy Written in Country Church-yard" continues to valid even in this electronic age.

Posted on 01/13/2007 at 10:01:00 PM

 
Very good article. Well written.

Posted on 01/13/2007 at 4:01:00 PM

 
I'm not in your network, but I like your writing.

Posted on 01/13/2007 at 4:01:00 PM

 
Thank you for your kind comments, Rhonda and Carol.

Posted on 01/13/2007 at 3:01:00 PM

 
Great advice. Thanks.

Posted on 01/13/2007 at 2:01:00 PM

 
Very good advice. Thank you!

Posted on 01/13/2007 at 2:01:00 PM

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