I love Old Navy. Yet at the same time, I hate Old Navy. It's such a complicated relationship. I love their clothes, I love their style, and most of the time I love their reasonable prices. However, I think their quality has gone down in the past few years. Let me explain...
Nine years ago I was an avid Old Navy shopper; it was by far my favorite store. The majority of my clothes were purchased there and my at the time infant daughter had a wardrobe full of Old Navy. Some items I purchased then are still around now being worn my by younger daughters. Today, you won't find a single item in the store that will last you nine years wear and tear.
Last year I bought five shirts from Old Navy, came home, wore them washed them, wore them, washed them, so on and so forth. The shirts were stretched, had frayed edges, or were getting small holes in them within three washings. Frustrated, I contacted Old Navy customer service who told me to take my purchases back to the store. Um, really? Yeah, so didn't happen. When you wash and wear an item, it becomes your property, no longer within the responsibility of the company.
Their line of baby clothing has almost dropped off the market. Where did it all go? I remember Old Navy having tons of clothes for babies 0-12 months. Not anymore, no, now you are lucky to find a full aisle dedicated to both infant girls and infant boys. Where did all those adorable Old Navy denim overalls disappear to? I have a pair of them purchased nine long years ago; my youngest wore them just last week. That was when quality was to be expected.
Nine years ago I was an avid Old Navy shopper; it was by far my favorite store. The majority of my clothes were purchased there and my at the time infant daughter had a wardrobe full of Old Navy. Some items I purchased then are still around now being worn my by younger daughters. Today, you won't find a single item in the store that will last you nine years wear and tear.
Last year I bought five shirts from Old Navy, came home, wore them washed them, wore them, washed them, so on and so forth. The shirts were stretched, had frayed edges, or were getting small holes in them within three washings. Frustrated, I contacted Old Navy customer service who told me to take my purchases back to the store. Um, really? Yeah, so didn't happen. When you wash and wear an item, it becomes your property, no longer within the responsibility of the company.
Their line of baby clothing has almost dropped off the market. Where did it all go? I remember Old Navy having tons of clothes for babies 0-12 months. Not anymore, no, now you are lucky to find a full aisle dedicated to both infant girls and infant boys. Where did all those adorable Old Navy denim overalls disappear to? I have a pair of them purchased nine long years ago; my youngest wore them just last week. That was when quality was to be expected.
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