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Kia Roadside Assistance: How the Company Saved Me on a Holiday

By K. Bamforth, published Jan 24, 2007
Published Content: 57  Total Views: 113,223  Favorited By: 12 CPs
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Buying a Kia was one of the first adult decisions I made on my own. Without a co-signer, I was able to make a down payment and get approved for the loan in no time. Kia cars are some of the most inexpensive for sale in America, but with it comes a five-year, 60,000 mile roadside assistance guarantee. It seemed to be an added bonus to the price deal and extensive warranty that comes with every Kia car, though I never thought I would have to use it. I found out I was wrong on Christmas Eve morning.

To give you an overview of the Kia Roadside Assistance Program, it generally includes the following scenarios: out of gas assistance, flat tire assistance, lockout assistance, jump start assistance, and trip interruption expense benefits. In addition to these services, the Kia Roadside Assistance Program includes towing to the nearest authorized Kia dealer or an alternative service location in the event of a warranty-related problem. Roadside services are limited to $75 per occurrence and the Kia Roadside Assistance Hotline is staffed 24 hours a day, 365 days a year and is accessible by dialing 1-800-333-4Kia (4542). Car owners must provide their Kia vehicle identification number (VIN) at the time of the call, which can be found on your insurance card, vehicle registration or at other areas in the Kia, including the dash of the vehicle on the driver's side or the door jamb of the driver's door.

Kia Roadside Assistance: How the Company Saved Me on a Holiday

Since the cost of a roadside assistance program is probably included in the vehicle purchase cost, take advantage of the services whenever you can.

Credit: Kia

Copyright: Kia

Takeaways
  • You can access the Kia Roadside Assistance Program 24 hours a day, 365 days a year.
  • Services provided with the roadside assistance program are limited to $75 per occurrence.
  • The roadside assistance guarantee lasts for five years or 60,000 miles, whichever comes first.
Did You Know?
Within 40 minutes of placing my initial call to the Kia Roadside Assistance Program, my car emergency was averted. The service was fast and friendly, even on Christmas Eve morning.
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