Team and Interpersonal Skills Development

In this article you will find an example of diagnostics process and change strategies for team and interpersonal skills. In this example I take a company that is looking to increase sales by 50% over the next quarter and address common issues that happen among departments.

With your corporate sales increasing over 50% over the next two quarters, you can expect overtime will be needed to meet these goals. In this article we are going to address the following issues that may occur.

1.
Increase in absenteeism from several departments
2.
Resignations are on the rise
3.
Division staffing goals are at an all time low
4.
Overtime by employee's to meet production goals
5.
Employee motivation has been slow decreasing having a negative impact on employee performance

The first step I would take in solving these issues you have having among your departments is to find out why absenteeism is increasing and resignations are rising. You can achieve this by conducting exit interviews and finding out why employees are absent. From past experience, I have concluded a couple of reasons why this is taking place. Your wages or benefits your company offers may not comparable to the industry standards. This can also account for division staffing goals being at an all time low. Too much overtime could be another reason. From your meeting notes, you said that production equipment has been running non-stop for several months. This means that the employee's have been running non-stop for several months. Even though your company offers overtime, you still may be having employee burn-out. It is important that your division staffing is increased and training of new employee's starts immediately.