A Link Between Employee's and Management

Abstract

Over the past couple of months, I have investigated complaints from the hourly employee's that management has not been keeping their promises concerning employee training and promotion. My investigation also revealed that employees are concerned that management is not adhering to company polices, yet forcing the hourly employees adhere to these policies. The hourly employees feel resentment over this. High demand for our products have lead to overwhelming productions schedules to meet this demand, Frontline Supervisors are not training employees properly and they leave a lot of decision making up to the hourly employees. Some of the employee's are voicing concerns of lack of communication, professional development and leadership from management and are concerned for their personal safety. During my investigation I have found out that the Frontline Supervisors are not happy either. They claim that upper management will not back them up when it comes to making technical or managerial decisions.

The following report outlines a diagnosis of the problems. I have also developed strategies that will guide management in their decision-making process regarding plan implementation, and a clear plan regarding how I will advise management on direction and focus as they implement the plan. Every member of the team should embrace the plan for change. I have developed indicators that will allow me to track development and tell me if the if the plan is successful.

Method

I conducted my research though investigation by interviewing both the hourly employees and Frontline Supervisors. Using the Internet and other resources at my disposal I have developed a plan that will increase communication, training, professional development and teamwork across all functional areas of the department.

Diagnosis of the Problem