Resort Management Resort

I. Hotel description

A. Resort size

The Chateau Elan Winery & Resort is a 3,500 acre resort with something for everyone. Chateau Elan prides itself on commitment to guest services, personal attention and desire to exceed the customers fondest expectations. The Inn has a distinct feeling of a french country estate with warm touches throughout. The accommodation features 275 guest rooms including 20 suites and 17 ADA accessible rooms, four hospitality suites and the presidential suite. All guest rooms are non smoking, in addition there are also 14 suites located at the Chateau Elan Spa. Of those rooms there are 147 kings, 104 doubles, 20 king corner suites and 1 each of presidential suite, executive suite and hospitality suite. Also of the spa suites 7 queen suites, 3 king suites and two of each queen loft suites and double double suites. Finally there is golf villas with 6 two bedrooms and 4 three bedrooms.

Information from (http://www.chateauelanatlanta.com/inn/index.html).

B. Resort price

Accommodation prices at the Inn range from $180 to $668. The Chateau Elan has several packages designed to save the customer money. There is a valentines package priced at between $390 and $420. Also there are the usual romantic two night package which ranges in price from $520 to $668. Then there is the more basic packages ranging from $180 and $254. Another romantic themed package of a price range between $280 and $354. Then a room package called Chateau experience featuring dinner and massage priced between $508 and $582. Another package featuring golf for him and message for her this package ranges from $353 and $427.

Information from (http://www.chateauelanatlanta.com/inn/packages.html).

C. Services

Chateau Elan resort has all the usual services that would be expected. Firstly the services in the guest rooms and suites are extensive.

Guest rooms feature the following:

œ Lavish bathroom with oversized tub

œ Desk with data and voice mail

œ Access to Fitness Center

œ Access to Swimming and Resistance Pools

œ Cable TV with pay per view