The Worst Shipping Company Ever

The Shipping Company from Hell

By Amy Brantley, published Mar 24, 2007
Published Content: 1,572  Total Views: 1,932,822  Favorited By: 300 CPs
Contact  Subscribe   Add to Favorites
Rating: 4.0 of 5
 
Font
 
Font
When DHL first started competing with shipping companies like UPS and FedEx, their commercials showed delivery drivers who were friendly, careful about your packages, and happy. Unfortunately, this couldn't be any further from the truth. The experiences I have had with this shipping company have been far from happy or friendly. In fact, the past few times I have dealt with DHL have been a complete nightmare. Not only are the employees of this shipping company unhappy, rushed, unfriendly, but they also lie. The following experiences are just two of the worst problems I have faced when dealing with this shipping company.

My First Troubling Experience with the Shipping Company DHL

I'll admit it that when I first started receiving packages that were shipped through DHL, the employees were not any different than those of other shipping companies. But, as time went on things began to change. The first thing I noticed was the rush of these employees and their unfriendly nature. Now I know these people are on a tight schedule, but even employees of UPS take the time to offer a friendly hello. DHL is quite different. The drivers for DHL shove packages into your hands and seem greatly annoyed at the time it takes for you to sign for your shipment. I could live with these unpleasant circumstances, but lies I cannot live with. A few weeks before Christmas, I had a package that was supposed to arrive. I waited at home the day. I had tracked the package and knew the time that DHL ran, but the package didn't come. I checked the website to see a message stating that DHL had attempted to deliver the package, but the recipient wasn't at home and the package would be redelivered on Monday. I cannot begin to explain how irritated I was. The package not arriving was one thing and I could have lived with it being late, but to lie and say that they had attempted to deliver the package when they obviously hadn't was the beginning of my hatred for this shipping company.

My Second Troubling Experience with the Shipping Company DHL

 
Share
 
Save For Later
 
Publish Yours
 
Print
More by Amy Brantley
View all »
The Worst Shipping Company Ever

Beware when shipping/receiving products through DHL.

Credit: Duck

Copyright: Duck

You may also like...
Other topics: 
Takeaways
  • They lie.
  • Poor customer service skills.
  • Unable to complete simple tasks.
Did You Know?
DHL is one of the shipping companies that Amazon uses when shipping Prime Membership packages.
Resources
Comments
Showing Comments 1 - 6 of 6
 
 
I just got so frustrated with DHL that I googled, "What's the worst shipping company?" and guess what popps out first. Complaint on DHL.

Add a Comment

Posted on 05/11/2007 at 6:05:00 PM

 
The same exact thing happened to me yesterday - I was waiting for a VERY VERY VERY important enevlope yesterday to be delievered by DHL. I waited and tracked it all day - to my horror at 3:52 the delivery status showed up that I was not at home. WHAT A LIE - Not only was I home, I was most likely in the driveway getting my son off the school bus ! After several phone calls to the local DHL DEMANDING that my package be delivered, the driver showed up at 6:16 - he told me he coded that status because he needed to be in another town for a pick-up at a business! I am MORE THEN FURIOUS with this company ! SAY NO TO DHL ! I can not stand to be LIED to !

Add a Comment

Posted on 05/10/2007 at 8:05:00 AM

 
I have never herd of this company. I remeber all the stress you went though though.. Yeck. Great article idea..

Add a Comment

Posted on 03/26/2007 at 9:03:00 PM

 
I had a similar experience with DHL-- I don't understand how these people can stay in business. Great article, Amy-- thanks for sharing your story.

Add a Comment

Posted on 03/25/2007 at 10:03:00 AM

 
That's terrible Amy. It's a conspiracy! I have one with UPS that I don't want to talk about or my eyes will begin to violently twitch again. And this happened to me three years ago.I bet everyone has a horror story. You should start a series. Great article. Bye

Add a Comment

Posted on 03/25/2007 at 12:03:00 AM

 
You sound very frustrated. I too have had unfortunate experiences with this company. I live at 501 xxx St. and we constantly get packages for 501 xxx Rd. which is several miles away. One time, after I sent the package away, it returned the next day and when I tried to send it away again, DHL wanted me to prove that I was not the person to whom the package was addressed. (NOW REALLY!) Then, the delivery man demanded that I call the DHL office and talk to them about this and was really put out when I refused. When he finally left with the package, angry, he sat in the truck in front of my house long enough that I was starting to feel uncomfortable. So like you, I would say this is one inept company.

Add a Comment

Posted on 03/24/2007 at 11:03:00 PM

Type in Your Comments Below - (1000 characters left)
Your name:

Submit your own content on this or any topic. Get started »
Showing Comments 1 - 6 of 6
 
Most Commented On