A Freelancer's Worst Nightmare - How to Get Clients to Pay

By Lolaness, published Jan 17, 2006
Published Content: 475  Total Views: 2,928,506  Favorited By: 185 CPs
Rating: 3.1 of 5
Working from home means the ability to organize your own time and dictate your own schedule - creature comforts like freedom to come and go as we please. There are huge perks to working at home, and those are what we tend to focus on when things are going well. When they don't, and payments fail to come through, it can make us question what we're doing in the first place.

Sadly, there's not always a lot you can do after the work has been performed. In the meantime, take a few steps to ensuring that you receive payment for future work and do the few things that you can do to try and get the delinquent client to pay up.

Advance Planning

Now that you've been bitten by the biggest we all face as freelancers, it's time to make sure that the liklihood of it happening again is very low.

First, you will want to look at the payment process you have in place. If at all possible, try to institute a new policy that requires 1/2 of the total payment on contract, the second 1/2 of total payment due upon delivery of the finished work. Sometimes, this simply isn't possible - but if you're accepting the projects, not soliciting them, then you have a lot more leeway in this respect.

If you are performing most of your freelance work via a freelance board like Guru.com, you won't be able to dictate the terms of payment. Instead, you will want to take a careful look at the policies your board has in place. Guru.com, for example, has a high success rate because they report so fully on any "contractors" who ask for work to be performed. All freelancers interested in the work a contractor has described are able to view how many payments the contractor has sent, how much money they have sent in total, and how much time on average has lapsed between invoice and payment made.

Takeaways
  • Look at your payment policies to prevent future problems.
  • Study the policies of freelance boards you are working through to pinpoint possible problems.
  • Always get a signed and dated contract - it's the best insurance you can have.
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Comments
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This person never paid half first but I went ahead and uploaded the site. Agh. A few days later she informed me that the site was "funky" and had reverted seemingly by itself to its previous state, which was a generic template that she had made using the template builder provided with the web host. Hmm. This time she made a $50 payment, which was 1/2 of the 'half first' or 1/4 of the total payment; requesting me to again upload the site, and informing of the new password to the account, which had inexplicably been changed. Ok-? In an effort to be helpful I stated the obvious in asking this person whether she had used the template builder, which still had the old copy of the template stored, which the client denied as if being accused of something. It was only a few days later when no further payment or instructions appeared from the client that I realized what was happening. Ms. Menage had waited for me to upload the site, then promptly changed the password to shut me

Posted on 02/24/2008 at 6:02:24 PM

 
The work done for this project may be seen at http://nickysworld.net. I was hired for a straightforward case of web design; this person approved of the work; she discussed ongoing maintenance and requested that I upload the site and supplied the account info in order for me to do so. The agreement to maintain the site was made on my part only in exchange for the unused disk space on the server, and free of charge; basically an act of good will and the best intentions on my part; she also requested to pay half at that point, half after upload; here is when things got interesting. Although my policy is work first, pay later, upload last; on the assumption that I would be maintaining the site I foolishly thought I could trust the her. This person never paid half first but I went ahead and uploaded the site. Agh. A few days later she informed me that the site was "funky" and had reverted seemingly by itself to its previous state, which was a generic template that she had m

Posted on 02/24/2008 at 6:02:57 PM

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