Verizon Fios vs Comcast Broadband: The Reason I Switched and Why Others Should Do the Same

I made the switch from Comcast Broadband to Verizon Fios. Well, the fact is that my lady made the switch for me. But the account is in my name so I had to give my OK. Realistically, I would have gone for it if it did not make sense. For the last 2 years everyone in our neighborhood had the same challenges with Comcast. We all have complained and had the special order crew out to our houses regularly. Six months ago, I dealt with cable outages and Internet outages for lengthly periods. The Comcast service had so much mircroblocking I learned how to diagnose the problem. I learned of all the error code and consistently called. Since I work quite often from home, the outages made business particularly difficult. We received Comcast credits for service amounting up to $400. We also have special order service calls to rewire and hardwire the the entire house. We literally had at least a weeks worth of visits from Comcast to fix our problems. Ironically, I think some of our problems were caused by Verizon setting up their fios network. Regardless, for the last 6 months we have not had a single problem. We have paid on time ever time. Our only problem was the price. So to save money we switched.

I had a conversation with my neighbor about the switch. He informed me that he was having problems with Comcast Broadband Internet service. Ironically, he said that he rents his box from comcast for their wireless broadband web connection. He and his wife both were having issues with the Comcast Broadband connection. Of course, his wife blamed him which meant it was up to him to fix it. He spoke to comcast about their broadband issues. Comcast informed them that they were no longer able to be on the web at the same time. Also they were inconsistently drooped by Comcast Broadband connection. He spoke to comcast and was informed that they simply no longer support the wireless box he uses for Internet connect. Mind you, the wireless box he uses is one he rents monthly from comcast. To say the least he was not happy with is comcast service. After he gave me the the updates on his Comcast Broadband disappointment, I gave him 5 points I learned about the Verizon Fios.