US Air Travellers Suffering More Problems
Griff
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Anybody who has used airplanes to travel knows the difficulties that can arise with this mode of transportation; lost luggage, delays and unpleasant customer service. All airlines have their problems 
, but some are better at keeping things running relatively smoothly than others.
A report, just out, looks at the delays American passengers are suffering. The yearly Airline Quality Rating report for 2006 has been released today.
According to the report, 2006 showed an increase in the amount of lost luggage, delayed flights and people getting bumped off their flights. However, even with the increase from 2005 to 2006 there is something positive about the recent report. In 2005 the number of complaints reached the lowest number to date and even though there is an increase it isn't a huge amount indicating that things are a bit more under control than prior to 2005.
The best airlines for the least passenger troubles include the previous three years number one slot holder and a new comer. The airline that has been rated as the best for the past three years, Jet Blue has had its title taken away by a new comer to the list, Hawaiian. Jet Blue now takes second place. The third best airline for the least amount of problems is Air Tran. The list contained 18 different airlines. The three airlines that finished at the bottom of the list, making them the worst are; Atlantic Southeast, American Eagle and COMAIR.
According to a spokesman, David Castelveter, for the airline industry most of the flight delays for due to reasons beyond their control such as weather. There is also an increase and expected future increase of the number of flights. This increase will strain the existing air traffic control systems causing more delays. Castelveter told the Associated Press, "We're going to see more delays and those delays translate to cancellations, mishandled bags and unhappy passengers. Its not a pretty picture."
The report was paid for by the Aviation Institute and carried out at the University of Nebraska at Omaha and at Wichita State University.
The findings of the report will interest air travel users.
US Air Travellers Suffering More Problems
A report, just out, looks at the delays American passengers are suffering. The yearly Airline Quality Rating report for 2006 has been released today.
According to the report, 2006 showed an increase in the amount of lost luggage, delayed flights and people getting bumped off their flights. However, even with the increase from 2005 to 2006 there is something positive about the recent report. In 2005 the number of complaints reached the lowest number to date and even though there is an increase it isn't a huge amount indicating that things are a bit more under control than prior to 2005.
The best airlines for the least passenger troubles include the previous three years number one slot holder and a new comer. The airline that has been rated as the best for the past three years, Jet Blue has had its title taken away by a new comer to the list, Hawaiian. Jet Blue now takes second place. The third best airline for the least amount of problems is Air Tran. The list contained 18 different airlines. The three airlines that finished at the bottom of the list, making them the worst are; Atlantic Southeast, American Eagle and COMAIR.
According to a spokesman, David Castelveter, for the airline industry most of the flight delays for due to reasons beyond their control such as weather. There is also an increase and expected future increase of the number of flights. This increase will strain the existing air traffic control systems causing more delays. Castelveter told the Associated Press, "We're going to see more delays and those delays translate to cancellations, mishandled bags and unhappy passengers. Its not a pretty picture."
The report was paid for by the Aviation Institute and carried out at the University of Nebraska at Omaha and at Wichita State University.
The findings of the report will interest air travel users.
