The Secret Walt Disney World Toll-Free Number

The internet has made it easier than ever to book vacations quickly and efficiently. However, if you're like me, you enjoy the old fashion feel of talking to someone knowledgeable about the area you are visiting. The Walt Disney World website has a mountain of information about their resorts, tickets to their theme parks, places to eat, and suggestions to make your vacation as magical as possible. You can book your vacation online but can't get easy fast responses to questions you have that aren't addressed on their website. One of the biggest drawbacks that would affect my family from being able to book our vacation online is the inability to request adjoining rooms. I feel that it's important that everyone know the story of Disney's secret toll-free number.

For many decades Walt Disney World had a 24 hour direct toll-free number at 1-800-WDISNEY that you could call to make your room reservations, ask questions about theme park admission tickets, or to make dining reservations. That all changed in the early 90's when the company switched over to a new set of phone numbers that were more oriented to Walt Disney World's acronym, WDW. The prefix "407-WDW" can be immediately recognized by anyone that has ever tried to find a telephone number for anything related to Walt Disney World. Most notable are "407-WDW-DINE" and "407-WDW-TOUR" which have made it easier to remember telephone numbers but have also shifted the cost off to the consumer.

The company explained that it was necessary to shut down the toll-free number because it received so many calls about anything and everything related to Disney. The toll-free number was replaced with "407-WDISNEY" in an effort to make sure only callers who were calling to make reservations were calling that number. This move made it unfair to consumers who now had to spend money to talk to Disney about spending money. Every other national hospitality firm in North America has a toll-free number that anyone can call to make reservations. Walt Disney World should be held to the same standards as all the rest.