Best Small Business Software Packages

Technological Solutions for Small Businesses

New small businesses and businesses that wish to grow are constantly in search of helpful, efficient software programs to meet various needs. In this age of technology, there are hundreds of options available that can help businesses work more easily and effectively. Software programs are designed to lessen the workload of staff members and to keep adequate records of various transactions, data, and information.

As the owner of a small business, I have continually changed to different software packages, looking for the ones that help me the most and are the easiest to use. The following software packages are designed for the user, not the programmer, and are guaranteed to cut back on your workload and to make the running of your small business much more efficient.

Communications Software

1. Advanced Call Center 5.7

For businesses that rely largely on the telephone, this is a great asset. It allows you to convert all phone calls into .WAV files, to verify callers by distinctive ring tones, to see who is calling using the Caller ID display, and to hear who is calling using advanced voice synthesis.
Cost: $39.95
Find It: www.voicecallcenter.com

2. Call Corder 3.6.1

For a more advanced version of the above, the Call Corder records every phone call that you make and receive to your computer, allowing you to measure the quality and effectiveness of your incoming and outgoing phone calls. It creates call memos for every call so that all communication is documented, and annotates each call to be later forwarded into databases. It has automatic caller ID and Call Forwarding.
Cost: $49.95
Find It: www.voicecallcenter.com

Database Management Software

1. AccountBuddy