Shoe Shopping Online: Zappos.com Does it Right

Even when the shoe doesn't fit, Zappos is one online merchant offering customer service at it's finest; with free shipping both ways; you needn't worry about stepping foot into a store for your latest pair. Online shopping has changed the way companies and individuals sell products; from eBay auctions to Amazon.com accounts, there's no easier way to find the latest and greatest brands, all from the comfort of your computer. Even the pickiest shoe shopper can find some unique designs and fashionable styles; many that aren't even on store floors at the mall or outlet.

When it comes to shoe shopping, you might think the tangibility factor plays a strong role in your decision. With Zappos, it really doesn't matter; your shoes are delivered to your door overnight so you can try them on for size immediately. If your selected pair doesn't work for you, simply pack it up in the pre-labeled shoe box and send it back; an exchange is part of the experience, making it easy to fret less about whether your size is available. The Zappos warehouse is open 24/7, making customer order tracking and shipping easy and efficient.

With over 30 million pairs of shoes available, it's easy to see why shopping online makes more sense. Time magazine spotlighted Zappos.com as one of the 50 Coolest Websites for Shopping in 2005, and the site has continued to bring forward a massive selection of shoes, accessories and bags. BizRate.com awarded the up-and-comer the 2005 Circle of Excellence Award in 2005 as a Fourth-time winner. If you're always scouring the stores for your best fit, it's good to know that Zappos features hard-to-find sizes, special widths, and designer brands within its online showcase. Those women in search of Size 11 sandals no longer need to fret; a vast selection of unique sizes are readily available.