Analysis: Why Microsoft's Plan to Ban Modded X-Box 360s was Poorly Planned for the Fourth Quarter

Chances Are Good that it Will Cost Microsoft a Lot of Money

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There has been a lot of talk in the video game industry, and the business world at large, about the fact that Microsoft has banned modded X-Box 360s from accessing online content. There are some that are wondering what effect that this will have on future sales of the X-Box 360. With the holiday season fast approaching, business advisors and writers, like myself, wonder if this banning of hacked X-Box 360s was a good idea right now for Microsoft.

By banning modded X-Box 360s right now, Microsoft is sending a message to not only those customers that have hacked their X-Box 360s, but also to those that are considering purchasing an X-Box 360 in the future. This is especially true for those that will be purchasing on during the holiday shopping season. Microsoft is pushing the fact that they will not stand for those people that use their X-Box-360s in any way other than it was intended.

I was at GameStop the other day and listened to a customer's questions about Microsoft's banning of modded X-Box 360s. The worker tried to explain that this banning was for those people that hacked their X-Box 360. The customer was worried that if her child downloaded any kind of content through the X-Box 360 that this might constitute a reason for a banning for her son's system. She was confused, so she decided to purchase a PS3 instead. I was told by the manager at that GameStop that this was not an isolated incident. They had received over 50 calls that day about the banning.

What Microsoft appears to have forgotten by earmarking this time of year for the banning of modded X-Box 360s is that most of the systems that are purchased this time of year is by parents and grandparents. The game systems that are purchased this time of year are usually done by those that do not have a firm grasp on the industry. Simply put, the systems are usually purchased by people that are fairly clueless about video games.

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