Troubleshooting Your VCR & Video Tapes

Here are some troubleshooting steps to take if your VCR isn't functioning properly. Keep in mind that not all TVs, VCRs, and other accessories are the same, so some steps may not apply to you.

If there is no picture and/or sound from the VCR, try the following steps...

1. If you haven't already, make sure all cables are securely connected to the VCR, television, and electrical outlet. If the TV has separate jacks for UHF and VHF antennas, be sure that the VCR is connected to the VHF jack (or screws).

2. Check to see if regular broadcast or cable channels are appearing properly, so as to make sure it is not a problem with the television rather than the VCR.

3. Try changing the position of your TV's internal/external antenna switch (may be marked "INT/EXT"), if it has one. If this doesn't solve the problem, switch it back to its previous position.

4. Try pressing the VCR/TV button on the VCR or its remote control.

5. If your VCR is connected to an amplified antenna or other powered device which relays it to the television, make sure the device is plugged in, and switched off if appropriate. In some cases it may be necessary for the device to be plugged in, but turned off, to relay the VCR signal properly.

6. Connect the video cassette recorder directly to the television, bypassing any cable/satellite boxes, indoor antennas, or other devices which may be causing problems.

7. If possible, connect the VCR to the TV using a different type of cable. For example, if you have a newer TV or an RF modulator, it may be possible to use either a 75-ohm cable, or direct audio and video cables with RCA jacks on each end.

If you are receiving a picture and sound from the VCR, but it is of poor quality, try the following...

1. Use a VCR cleaning tape. These cost about $5-20 depending upon the type (some come with fluid, some don't); they are available at Radio Shack stores, and on eBay.com.

2. Adjust the VCR's tracking control. This may be located on the VCR itself, the remote, or both, depending upon the particular model.

3. Attempt using a different video tape; it may be a problem with the particular tape you are trying to view.