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How You Should Treat Someone Who is in a Wheelchair

By Sophie, published Jul 10, 2007
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Many people who are physically disabled and confined to a wheelchair have to deal with a lot of ignorance and prejudice concerning their disability. This article will look into how you should treat someone who is in a wheelchair, saving yourself from an awkward moment and also showing the proper respect to others.

How You Should Treat Someone Who is in a Wheelchair: Talk at the same level

One of the biggest complaints that wheelchair users have is that people speak down to them from their usual height. Usually it is fine to speak to people from their normal height, but to wheelchair users this is a towering height, even if the person they are speaking to is 4ft 11" tall. It is actually very rude to do this if you are in the company of a person who is confined to a wheelchair. Consider how this looks. A wheelchair user will have to crane their neck to be able to look up at you. This also gives the impression that the other person is speaking down at them, even if this is not their intention. The proper etiquette to follow is to get down to the same level, as the person you are speaking with. Sit in a chair, on a stool, or crouch down, but do not assume your usual height.

How You Should Treat Someone Who is in a Wheelchair: Do not talk about them to others

If you are serving a customer who is a wheelchair user in a restaurant, in a shop or in some other place, do not ask the person's spouse, friend or helper what they would like to eat or if they are ready to pay. "Would she like ice with her water?" will only result in a scowl and possibly even a rude comeback from the customer. You may also want to kiss goodbye to a tip as well if you treat anyone this way in a restaurant. Each customer who is willing to spend their money in your restaurant, shop or other establishment is entitled to the same treatment as an able-bodied customer. So show the proper respect. Of course, if the customer is mute or unable to communicate their wishes due to a severe learning disability then you will not be demonstrating bad manners in asking for clarification from others.

How You Should Treat Someone Who is in a Wheelchair: Don't make assumptions

Takeaways
  • Talk to wheelchair users on the same level; do not tower over them and talk down to them
  • Don't talk down to wheelchair users
  • Avoid assumptions
Did You Know?
Many people who are confined to a wheelchair lead perfectly normal lives
Comments
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i take exception to the part of this article that says you should sit in a chair or crouch down to my level to talk to me just because im in a wheelchair. There's nothing that embarrasses me more then seeing someone i know in public place and them crouching down to talk to me. Frankly it makes me feel like a child when they do that so whoever wrote this article and had THAT bright idea obviously doesnt know as much as they thought they did

Posted on 08/06/2008 at 12:08:39 PM

 
in the year since i broke my back i find its the older generation who are most at fault, constantly speaking to me like a child and making tit tat conversation. the younger crowd, i.e. my age. dont really care about it. i find it funny that everyone else has the problem and the person who actually uses a wheelchair doesnt!

Posted on 07/23/2008 at 6:07:02 AM

 
Thanks for all the comments. I agree with you, Amy. People who have disabilities should be treated normally. Sophie

Posted on 07/19/2007 at 5:07:00 PM

 
Excellent advice. Thank you.

Posted on 07/19/2007 at 5:07:00 PM

 
Wonderful advice! Also treat them the same as you would anyone else. My mother is blind and it irritates her when people treat her differently because of her disability.

Posted on 07/18/2007 at 7:07:00 PM

 
Very thoughtful and sensitive advice. Sometimes people can be thoughtlessly rude because they don't know how to react in certain situations. You've given some good guidelines here. Great article!

Posted on 07/18/2007 at 8:07:00 AM

 
Thanks for the article. It's so important not to make assumptions or unfair judgments about anyone, wheelchair or not.

Posted on 07/15/2007 at 3:07:00 PM

 
Very thoughtful approach.

Posted on 07/15/2007 at 12:07:00 PM

 
Great advice! My grandma is 78 and in a wheelchair. Also, my ex's new wife recently got in a car wreck and is now in a wheelchair. Her biggest complaint is the way people look at her and treat her.

Posted on 07/14/2007 at 6:07:00 AM

 
Good advice.

Posted on 07/13/2007 at 7:07:00 AM

 
excellent article with great advice. I think it all comes down to the golden rule...treat others how you would want to be treated...good job, sophie!

Posted on 07/12/2007 at 12:07:00 AM

 
I appreciate all the comments. Sophie

Posted on 07/11/2007 at 8:07:00 PM

 
Wonderful article here!

Posted on 07/11/2007 at 8:07:00 PM

 
This is great advice!

Posted on 07/11/2007 at 4:07:00 PM

 
What an excellent idea for an article! Well written too.

Posted on 07/11/2007 at 2:07:00 AM

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