Atria Senior Living Cited by the Campaign to Improve Assisted Living

Atria Senior Living is the subject of "Assisted Living's Broken Promises," a report compiled by the Campaign to Improve Assisted Living. The report highlights serious problems, like patients receiving wrong medication, insufficient
Atria Senior Living Cited by the Campaign to Improve Assisted Living
 staff on hand, residents leaving the grounds unattended.

Over 1,000 events were reported, according to the campaign.

Atria Senior Living is one of the nation's largest assisted and independent living chains and a for profit organization. An apartment in one of the 121 complexes in 27 states nationwide cost thousands of dollars a month. The report alleges that residents at Atria Senior Living have been seriously short-changed, and in some cases the mistakes led to deaths.

Residents have reported low staffing

According to the report:

* Atria Covell Gardens in Davis, Calif., was cited for having only one employee available to provide care to the facility's 152 residents.

* AtriaVirginia Beach was cited for twice having no staff on duty at its assisted living component.

* A resident of Atria Campana Del Rio in Tucson, Ariz., died after receiving medicine meant for her husband for more than a month.

* An inspection of Atria Kingwood in Texas revealed a 26 percent medication error rate.

In preparing its report, the Campaign to Improve Assisted Living spoke to residents, families and staff at Atria Senior Living and these are some of the responses they received:

"I've been a resident at Atria El Camino Gardens for four years. I moved here because I had problems with my eyesight and now I'm legally blind. When I first came, the food was good and the cost reasonable. That was before Atria took over."
--Atria Resident in Carmichael, Calif.

 
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Was employed for seventeen years at Hearthstone Retirement Community and quit in June. The East building doesn't have any management and as a result, they let one of their Alzheimer residents wander off. Every effort was made to blame me, because I wasn't there to defend myself (I work nights, 11-7:00 am, this happened at 7 pm!) Finally they wrote up the second shift employees, who were never told to check the doors. The guilty party was a manager on first shift, but management is never blamed for something that a lower pee-on could be cited for. This would have never happened if someone was running things to begin with. I quit my job, because of this managerial ineptitude. It isn't enough that all of our benefits have gone the way of the dinosaur, but management has been watered down to the point that there isn't any. The resident and the employee suffers so that someone at the top can get filthy rich! It's disgusting!

Posted on 08/11/2008 at 9:08:48 AM

Was employed for seventeen years at Hearthstone Retirement Community and quit in June. The East building doesn't have any management and as a result, they let one of their Alzheimer residents wander off. Every effort was made to blame me, because I wasn't there to defend myself (I work nights, 11-7:00 am, this happened at 7 pm!) Finally they wrote up the second shift employees, who were never told to check the doors. The guilty party was a manager on first shift, but management is never blamed for something that a lower pee-on could be cited for. This would have never happened if someone was running things to begin with. I quit my job, because of this managerial ineptitude. It isn't enough that all of our benefits have gone the way of the dinosaur, but management has been watered down to the point that there isn't any. The resident and the employee suffers so that someone at the top can get filthy rich! It's disgusting!

Posted on 08/11/2008 at 9:08:44 AM

Was employed for seventeen years at Hearthstone Retirement Community and quit in June. The East building doesn't have any management and as a result, they let one of their Alzheimer residents wander off. Every effort was made to blame me, because I wasn't there to defend myself (I work nights, 11-7:00 am, this happened at 7 pm!) Finally they wrote up the second shift employees, who were never told to check the doors. The guilty party was a manager on first shift, but management is never blamed for something that a lower pee-on could be cited for. This would have never happened if someone was running things to begin with. I quit my job, because of this managerial ineptitude. It isn't enough that all of our benefits have gone the way of the dinosaur, but management has been watered down to the point that there isn't any. The resident and the employee suffers so that someone at the top can get filthy rich! It's disgusting!

Posted on 08/11/2008 at 9:08:39 AM

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