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Managing: Solutions for Dealing with Difficult Employees

By Rachel Pickett, published Jul 25, 2007
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Being in a position of managing employees can be stressful especially if you have to deal with a difficult employee on a daily basis. Sometimes the cure for the problematic employee is firing, but it is not always cost effective to just get rid of the problem. Sometimes you have to keep the employee on board and it will take extra motivation from you to get them to act professionally. There are many reasons people have difficulty showing up to work on time, completing assignments, and following directions. As a manager, boss, or supervisor it is your job to take care of the problem and part of doing that is finding a cause. Don't just assume that the employee doesn't like his/her job or doesn't care about the company, get to the bottom of it. Here are some tips on talking to difficult or problematic employees and conflict resolution for the workplace.

As a manager or supervisor it is your job to make sure employees are completing tasks on time and up to par. This includes showing up to work and for meetings on time and ready to work, completing assignments correctly, cooperating as part of a team, and following instructions given to them. When there is a problem, especially reoccuring issues that disrupt the workplace you need to step up and do something. When approaching any problematic situation fully recognize and understand everything before you confront the employee. Find out who is in involved, what happened, where, when, and why. Never confront, accuse, or single out an employee in front of others. Instead take them to an office, outside the building, or to the break room where you can speak privately. Sometimes issues at work involve more than one person but you should not conference them together because it may start a fight.

Managing: Solutions for Dealing with Difficult Employees

If an employee can't commit to the schedule they may face termination.

Credit: Tory Byrne

Copyright: http://www.sxc.hu

Takeaways
  • When approaching any problematic situation fully recognize and understand everything first.
  • There are many reasons why employees do not show up on time.
  • Sometimes an employee is truly sick and can't help but call in sick on a regular basis.
Did You Know?
You don't have to personally be there every step of the way for addicted employees but you can be a source of help by providing resources.
Comments
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Cool tips. Thanks. I just wish I had the employees to deal with. But, I'm happy working for myself.

Posted on 07/25/2007 at 9:07:00 PM

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