Why People Struggle to Communicate

People avoid complex conversations to escape from dealing with what matters most in the exchange. The authors of Difficult Conversations- Douglas Stone, Bruce Patton and Sheila Heen provide principles to negotiate and conquer the fears involved with difficult communication between people. The books methodology provides a roadmap of potential in saving relationships, friendships and your own sanity from the jumbled world of dialogue. I recommend practicing the principles and facing your fears in dealing with intricate conversations. The three parts dissecting conversations consists of "what happened," "feelings" and "identity" that contribute to understanding the complete message in conversation.

The authors explain why conversations turn difficult in the communication process. The real-life examples provide guidance in how to start a discussion when disagreement is imminent. Communication that is complex requires reframing and looking at all viewpoints before determining a reaction. The book encourages initiating conversations that represent difficulties because communication demands practice. The book harnesses the power of negotiation and looks to provide a workable solution for all parties involved in the cycle of communication. The book provides a new approach in strengthening relationships, so that effective communication occurs and lessen the results of blame, resentment and hostility among people.