How to Get Customers to Respond to Your Email Campaign

4 Things You Can Do to Make Your Customers Want to Open Your Email

By Yuwanda Black, published May 26, 2006
Published Content: 573  Total Views: 260,077  Favorited By: 107 CPs
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If you've ever sent out an email campaign and received a tepid response, maybe you overlooked one of the top four elements that cause end usuers to want to open your message: email campaign timeliness, email campaign consistency, email campaign benefits and a email campaign calls to action.

1. Email Campaign Timeliness: Do you have new, relevant products? "But," you opine, "I offer a service, not a product." Then make your service relevant to what's going on at the time. For example, holiday bookkeeping.

Your email campaign can consist of a list of things that clients should be paying special attention to during the holiday season. Offer the old standby - a seasonal discount; offer to help them "relax in the new year by getting their books up to snuff now!"

No matter your product or service, you can always find a slant to make it work with a season, holiday, anniversary, etc.

2. Email Campaign Consistency: Email inboxes are full of hit-and-run advertisers. As a small business owner, you should be in contact with your customers year round.

It's human nature to patronize those establishments that you have done business with in the past. So, send BENEFICIAL email campaigns to your clients on a consistent basis, not just on special occasionsound. That way, when a holiday, anniversary, etc. does roll around, it'll be that much easier to make the sale.

3. Email Campaign Benefits: This has been said ad nauseam, but it bears repeating - sell the benefits of your product/service, not the features. In other words, tell the customer what\\\\\\\'s in it for them. Too often, this point is overlooked.

Every time you sit down to write and/or design an email campaign, postcard, newsletter, brochure, etc., don't forget to "switch" into a customer mindset. As the entity behind the product/service, you are often too close to it. Take a mental break and approach it from the other side. The difference in your presentation will shine through.

Takeaways
  • Build relationships with your clients on a consistent basis, not just on special occasions.
  • Human nature is to put things off; put a sense of urgency in your marketing message.
  • No matter your product/service, find a way to tie it in torelevant seasonal, holiday, etc. events.
Did You Know?
Every time you sit down to write a postcard, newsletter, brochure, etc., don't forget to "switch" into a customer mindset. As the entity behind the product/service, you are often too close to it. Take a mental break and approach it from the other side. The difference in your presentation will shine through.
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