How to Use the ChaCha.com Search with a Guide Feature

The internet is full of answers, but with so many answers come even more questions. From obscure software drivers to auto manuals, some information can be hard to come by even in the wide world of the internet. If you can't find what you're looking for you'll want to give ChaCha.com a try. ChaCha is a new search engine that lets you get the help of a human with your search. This guide will show you how to use this feature and get the most out of your quest for knowledge with ChaCha.

You must register with ChaCha.com before you can use the search with a guide feature. This will only take a few minutes.

Wording your search

When you have completed registration, type in your search query. If you plan on using a guide be sure to word your search in a clear and concise manner. Be as specific as possible without making the search too long. When the chat session opens you will have an opportunity to better clarify your search if necessary. For example, if you're searching for wholesale lots of antique books try typing "antique books" into the search field instead of just "books". You'll have a better chance of getting connected to a guide that has more expertise in that specific category. Guides are trained on how to search, so you can word your question as if you were talking to a real human, because you are!

Communicating with your guide

Click search and you will see a live chat session box on the left. This is where you communicate with your guide. The search results will pop up in the middle of the page as the guide retrieves them. Be sure and talk to your guide about what you are looking for. Guides always try their best to get exactly what you want but they need your input in order to get the best sites. Take a look over the sites your guide has sent. If you are satisfied, press the "I'm Done" button at the bottom of the chat box. A new box will come up above the list of results that ask you to rate your guide. You can rate their service as "Bad", "Ok" or "Great".

Tips on using guided search

If at any time you're not happy with the results you've received or just want to try a new guide press the "New Guide" button at the bottom of the chat screen.