Marriott Frenchman's Reef - US Virgin Islands

Not Quite Luxury but Still Fun

A bottle of water, two candy bars and a soda. We placed our items on the counter and it appeared that the girl in front of us was in line, so we waited. The woman ringing people up was motionless and seemed like she didn't really want to be there.

She could tell that we were waiting to be rung up but obviously didn't care to tell us that this person wasn't buying anything. After about a minute, we realized the girl was only shopping so we moved our items to the other counter and proceeded to check out and exit the store. 

In hindsight, I think I heard a faint "sir" as we were leaving but at the time it didn't click. Apparently I left one of the candy bars on the counter. I begin my write-up of the Frenchman's Reef Marriott Hotel with this story because it encapsulates the trip experience as a whole. The staff at this hotel continually makes half-hearted attempts at helping and in the end you're left with a disappointing feeling of something missing.

I'm not one of those tourists that try to pick a trip apart-I'm aware that there are a lot of "moving parts" that go into making a resort run smoothly. More often than not, a leisure traveler will encounter one or two negative experiences and I always try my best to not let the small things ruin a trip. Unfortunately, the Marriott Frenchman's Reef's negative aspects far outweighed the positive and I feel it important to share my experiences so others can make a more informed decision.

Like so many before us, we responded to an offer to visit the St. Thomas Frenchman's Reef Marriott hotel at a deep discount, in exchange for sitting through a 90-minute timeshare presentation for its adjacent property, Frenchman's Cove. We arrived at St. Thomas on-time and the taxi ride to the property (or at least, what we thought was the property) was quick.