10 Tips on How to Keep Good Tenants

Going that Extra Mile!

By Josienita Borlongan, published Aug 30, 2007
Published Content: 205  Total Views: 243,119  Favorited By: 48 CPs
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My husband and his immediate family (parents, brothers, and sister), along with their spouses own a real estate investment company. We specialize in rental homes and units. We have learned that being landlords and overseeing things ourselves can sometimes be very challenging. From the day we put our units up for rent- advertising in craigslist.org, as well as printing flyers and posting in public areas...to the day we open the house for prospective renters...and then finally signing that contract; we have faced so many obstacles and challenges. One of the biggest challenges that we have is, first of all, finding good tenants, second to that is keeping them. Forget about recurring maintenance and calls to fix broken things in and outside of the rental properties, those are what you can call expected challenges that are easier to deal with. One thing that really concerns us is keeping good tenants.

Nowadays, it is becoming tougher to find a tenant that is good, who pays rent on time, and who also takes care of your property. Finding good tenants is a lot easier than keeping them.

Through or dealings and some years of experience when we had our own individual rental properties, I can say we have pretty much done everything that are expected of landlords. But it is always good to go that extra mile, to give them reasons to stay, especially now that our real estate market is really bad and a lot of homeowners, who cannot sell their homes, decide to rent their homes at below market rate. But how can landlords compete in this type of economy?

Here are some tips that can help you if you are a new landlord or is thinking of becoming one:

1) Be responsive: This is a very important factor in dealing with your tenants. If they call you for problems, be responsive. Do not ignore their calls. Make sure to answer their calls or return their calls immediately. There is nothing worse than a feeling of being neglected or ignored. So make sure you answer their calls right away.

Takeaways
  • Be responsive to your tenants' needs.
  • Keep communication flowing.
  • Address problems quickly.
Did You Know?
Do not leave your units in neglect. Perform yearly maintenance check up of each unit and address the things the tenants may not notice but could be potential problems down the road.
Resources
  • own experience
Comments
Showing Comments 1 - 9 of 9
 
 
These are some really great tips, Josie! I think that going the extra mile to please tenants such as giving them gifts like you said can really make the difference. It's important to let them know that they are welcome. Great job! :)

Posted on 09/04/2007 at 1:09:00 PM

 
Excellent tips! :-)

Posted on 09/02/2007 at 2:09:00 PM

 
I'll have to use these tips when I become a landlord.

Posted on 09/01/2007 at 10:09:00 PM

 
Great organization!

Posted on 09/01/2007 at 9:09:00 AM

 
Great article...:)

Posted on 08/31/2007 at 10:08:00 AM

 
I should share these with my landlord.

Posted on 08/31/2007 at 10:08:00 AM

 
Good information!

Posted on 08/31/2007 at 6:08:00 AM

 
We have been considering renting our big house and moving into a smaller one. I love your idea to treat your tenants as customers, it puts being a landlord in a whole different perspective. Thanks for the article, it has a lot of useful information.

Posted on 08/30/2007 at 12:08:00 PM

 
Great tips, Josie. My parents were landlords for years and my Dad has continued to rent out our second property in the UK since my Mum's death. On the whole, we had good tenants over the years. You're right about the need to go easy on rent increases. My husband and I want to rent out our home when we move away from California. But we are also nervous of all the things that can go wrong, as I can draw from my own family experience of renting a property out. Sophie

Posted on 08/30/2007 at 10:08:00 AM

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