Panasonic 1.2 Cu. Ft. Inverter Microwave Oven Breaks Down

Imagine going from a 800 watt microwave to 1300 watt microwave. Food cooks more even and faster. Great for those who often times are eating a TV dinner or heating up leftovers. I had purchased a Panasonic 1.2 cu. ft. Inverter Microwave Oven. I was excited! The
 first item I had the microwave cook was popcorn. It had a conveniently popcorn button that claim to make perfect popcorn. I watched it carefully and it had 2 full minutes left before I had to stop it. It was beginning to burn and there was no way I was going to wait any longer to pull the popcorn out. I had decided from now on to not use the popcorn button. The next item I used was to make some tea. I used the quick minute button and it did alright. It has 10 power levels for cooking. When I was heating up frozen potato it was evenly cooked, something I had had trouble before with other microwaves. You can’t see your food as it’s in the microwave. Why? Because there’s no light when the microwave is in use. Only when you open the microwave can you see the food. Seems silly since you can’t tell if your food is bubbling over or not. As time went on my food was okay, as long as I kept my eye on it. Until 3 months into having the microwave something bad started to happen. I was heating up some food for dinner when the microwave stopped in mid heating up of the one minute it was supposed to be in there for. Confused I cleared the time and put it on again for the quick minute button. It stopped once again. I removed the food and realized that it was heated at all. I unplugged it and the next day hoped it would be okay. But it wasn’t. It had some weird smell and it wouldn’t heat anything for any amount of time. Since I was under warranty I called Panasonic customer service line and they told me a place to get it fixed for free. I was told to bring it to them. I waited a week, then 2 weeks and was told that it was a major problem. When I went into the store just to browse other microwaves a sales women told me that others who had bought the same Panasonic microwave had the same problem with theirs. I later found out that many all over had to get their fixed. I was relieved it wasn’t something I had done. Overall I wasn’t happy with this product. Not only because it’s missing some elements but because they knew in the store the product had a problem to begin with and still sold the item which resulted in customers having to get fixed in less than half a year. Hopefully Panasonic has fixed their microwaves for the future but I think for now I’ll stick to another brand. This product costs around $75.00 give or take.

 
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Who new a company that large would deceive the puplic like this and sell inferior products... thats my last product from this company but be aware they make products for other companies check things out first huge disappointment..

Posted on 04/19/2009 at 2:04:05 PM

Panasonic Inverter LARGE microwave, NNT664SF/SN6575. We have had it 6 weeks. Maybe. Suppose to be the UBER micro, best in line, and costs about $168.00. Quite a chunk of change, even at discount prices in Walmart. It has a H98 problem. Just all the sudden. Booklet says "take to authorized repair shop." Looked up the authorized repair shops locally. 100 miles away....and the next 3 are even further. They give you two options. Carry-in or Mail-in. Who pays for the postage?? YOU DO. NO re-embursments. Worth it? NO WAY> And that flat screen television we considered getting with the Blue Ray player, is now NOT HAPPENING. 6 weeks--and the microwave is toast.

Posted on 03/14/2009 at 3:03:46 PM

because is a piece of junk made in china same as mine. this happens when we exported all design and manufacturing in that country

Posted on 03/13/2009 at 9:03:57 PM

I heard ususlly they last till first after 1 year warranty expires

Posted on 03/13/2009 at 9:03:31 PM

I agree. Before I looked at Panasonic as a good quality brand but now skip over it when shopping for appliances.

Posted on 02/09/2009 at 12:02:57 PM

Add me to the list of disappointed Panasonic Inverter owners. 3 years old and shuts down after a few seconds. $100 estimate to repair, fat chance. Can't believe Panasonic doesn't recall these microwaves with so many identical complaints. That name now synonomous with JUNK.

Posted on 01/07/2009 at 1:01:23 PM

It seems this is a industry problem with microwave ovens. I believe it is because they have learned to make them cheaper. My parents oven lasted for over 30 years and when it failed there wasnt very much wrong with it. It could have been easily repaired. The next one lasted about 4 years

Posted on 12/29/2008 at 6:12:49 AM

With standard microwaves the magnetron only "fires" and remains fired due the peak of each half cycle of the 60 Hz line frequency. 120 partial power pulses/second. Not really knowing just what "inverter" might mean in this context my guess would be that an inverter circuit is being using to power the magnetron for a longer duration for each of teh 120Hz power pulses. Unless Panasonic purchases more "robust", heavier duty, magnetron tubes or uses additional cooling for same they will undoubtedly fail prematurely. I'm not even sure additional cooling would help in the long term. The magnetron MUST somehow disapate "waste" heat, energy not converted into 2400 GHz RF energy, and any RF energy inadvertently reflected back into the magnetron from the cooking "cavity". A magnetron designed to produce 1000 watts of RF energy might produce 1250 watts using this inverter technique. The magnetron structure itself may not be designed to "move" the additional internal waste heat to the coo

Posted on 12/12/2008 at 10:12:07 AM

Wow, I'm surprised at how many had the same problem as I. That would make me nervous if the microwave was still on when I was reaching for the food. Haven't heard of that before.

Posted on 11/20/2008 at 7:11:50 AM

Same problem, stupid thing shuts off after a few seconds, only a couple of years old. Needless to say, I won't be replacing it with a Panasonic.

Posted on 11/04/2008 at 2:11:01 PM

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