How to Develop a Reputation as a Dependable Businessperson

By Marco Angioni II, published Sep 20, 2007
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Dependability is an important asset to have in the business world. There are a number of things you can do to establish a reputation as a dependable businessperson.

First, always be on time. Being punctual is great a great way to show clients that you care about their situation and your business relationship with them. By showing up late, you portray the "I had better things to do" attitude. When a client thinks this, he/she will less likely depend on you and thus, may go to a competitor for their business needs.

Second, always meet your deadlines. This is very important. If something is due by a certain date, make sure that you have completed that project by that time. Showing an ability to successful accomplish time sensitive work shows that you are dependable. Additionally, if you know that you cannot meet the deadline, notify your client as soon as possible so you can solve the problem. The worst thing you can do is lie to yourself when you know that there is no way you can meet a specific deadline. Be honest with yourself and your clients, and you will be able to solve any potential problems before they arise.

Third, establish a reputation of being dependable. I know this sounds circular, but the point is, if you want this kind of a reputation, do the common sense things that make you dependable. Be known as the person "that people can depend on in a crunch." How can you achieve this kind of reputation? You can achieve this kind of reputation by actually being the person that helps your clients out when they are in a tough situation. Clients like to know that there is somebody there to back them up. Be that person, and your reputation will flourish. However, beware of the client that seeks your help in non-business problems. Unless the client also happens to be a close friend, I would suggest staying out of the personal affairs of a client, even if the client invites the advice. Something simple like, "I do not think I am qualified to give you advice on this situation," or "I think it would be better to talk to your (friend, spouse, sibling, etc.) in this situation," will work to diffuse this potential time bomb.

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