How to Choose a Custom Framing Shop

You finally decided what you want to have custom framed. You understand the basic needs of the piece. You decided where you want to display the piece. Now you need to chose a frame shop.

What Options are Available?

There are three basic types of custom frame shops: independent, chain, and large retail.

Independent frame shops are run by a single person or small group of people. Most of the work will be done in house. They will offer a greater flexibility in what they can design with. If a custom part is needed - like a hinged door or custom fabric mat, an independent store will most likely be able to order it. The cost can vary widely between different shops. The tradeoff is knowing that everything will be done by specialized employees with years of experience.

Chain frame shops are run by a company with multiple locations. They have standard equipment and standard design elements for the company. They most likely use one brand of matting and a specific distributor for glass and molding (the technical term for the frame). Depending on the chain, the custom framing work may be ordered in or done entirely in house. The trade off is the quality and variety of work that can be produced as well as the experience of the employees.

Large retail frame shops are small shops contained in a larger arts and crafts supply store. There will be a single brand of matting and standard molding and glass options in each location. There will be standard sales run every other week. The shops will try to convince you their company is cheaper, faster, and better than any other frame shop. The trade off with any large retail shop is the experience of the employees. Some may have been framing for years, while others may have only been doing it for a day.

What to Look for in a Custom Frame Shop

The most important thing to look for in a custom frame shop is your own level of comfort. Do you feel relaxed by the manner of the employee? Do they seem knowledgeable about the procedures? Do you feel your piece will be safe in their hands? If you cannot say that about the frame shop you go to, do not be afraid to excuse yourself and try another shop. Nobody is forcing you to do anything.