Business Promotion and Rude Employees

Several years ago my ex husband worked in management at K's Merchandise in Fort Wayne Indiana. Each year this retail business allotted one evening of discounted shopping per year for other Fort Wayne Indiana business employees. K's Merchandise generously provided 20% off discount coupons to the employees of other businesses in the Fort Wayne Indiana area, but they certainly didn't have to. It was a clever method of business promotion, but it was also a gesture of kindness.

One person within or related to the company would have the arduous task of cold calling these businesses to offer the discount coupons to their employees, and one year I was offered that task. I needed the money, and I reluctantly took my ex husband up on this offer. After my experience I decided it was a task I never wanted to do again. It's amazing how rude fellow business people can be when they're called on the phone, even when attempting to give them something for free. The coupons were a valuable addition to a pay envelope, and they cost money to print and mail, but many who would have used these coupons weren't allowed to have them for petty and callous reasons.

Scripted Calling

When making my business promotion calls for K's Merchandise, I soon realized I couldn't use the script they devised. The beginning of the spiel sounded too much like a sales pitch, and it would surely invoke rude replies right off the bat. I came up with my own script, and it immediately explained I was calling from K's Merchandise in Fort Wayne, to offer free coupons that could be passed out to employees. Anything else would have received rude responses before I would even get a third of the way through the script, and even still, I received some very rude replies.

My First Rude Response