Should Employers Include Temporary Staff in New Hire Orientation?

By Brye Lynn, published Oct 11, 2007
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The growth of temporary employment agencies is amazing. This is obviously the result of the increased use of temporary employees in the workplace. From office staff to production workers to the sanitation crew; more and more Human Resources Managers are turning to Temp Agencies for help.

Hiring through these services has its advantages. The cost of hiring a new employee is generally in the $1,000 range. Additionally, manager managers and supervisors do not have the interviewing or intrapersonal skills need to choose the right candidate. By turning to an agency, their open positions are filled and they can "try out" the applicant before ever hiring them. If they don't like their work, there is no firing involved; just call the agency for a replacement. They deal with the dirty work.

The major disadvantage of using temporary employees is the lack of training. These workers generally come in and are put to work immediately; unlike a person being hired on, they would go through an entire orientation. This gap can have many negative effects on the company.

First, there can be a huge turnover in temporary employees. This can be caused by the lack of communication. Human Resources Managers are unaware of what the worker was told by the agency. Several times, there are miscommunications and the employee is not told everything about the position. By starting them off in the orientation process, the Human Resources Manager has the opportunity to review all of the temp's concerns, thus reducing turnover.

This lack of communication can hurt employee moral, not just for temps but for all employees. Permanent staffers are strained when people are coming and going all the time. A steady and reliable worker makes their job easier and reduces the negative impact.

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As someone currently in a temp-to-hire position, I'm highly in favor of this. I was able to get my questions answered eventually, but after a month or more of stress. I didn't want to be too pushy in case maybe they weren't talking to me about it because they wanted my performance to shape up. Finally, they got everything explained and it's much easier, I know what to expect and when.

Posted on 10/12/2007 at 11:10:00 AM

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