Call Centers Your Cell and Land Lines Customer Service Stinks ! How and Where to Complain

Complain About Call Centers Virgin Mobile Really Messed Me Up

I had another bad experience today and I can share my correspondence with you if you request it from me. I have written as many agencies as I can find and I have been reading automated idiocy from Virgin Mobile all day. This is a real life news story. I have real time ideas to improve the wireless and communication industry service. I need real people to support and join this effort. It's easy. See end of story. Send me your story, too

Wireless providers are wearing me down. I feel I am as important to my cell provider as a maggot in a garbage can . I am a consumer of cheap cell minutes, the company makes its money on cheap phones. If they loose one dissatisfied customer, it won't matter because their phone costs about 34 cents to manufacture overseas. No one hears from dissatisfied wireless customers or mainstream telecommunication customers.

There are those religious sects who believe we are at the END OF DAYS. I am at the END OF MY ROPE. I AM OUT OF MINUTES. Certainly you have been in the same situation. The next time you refill your phone or select a cell phone service or decide on a land line provider consider what happened to me.
I will attach documents with my number xx'd out because I am on a pay per minute plan.

Virgin Mobile should change their slogan to "Life Isn't a Bowl of Cherries." I had a simple problem resulting in
over a week of headaches. I bought my Virgin Mobile for 2 reasons. I can add minutes every 90 days, and if I loose
my phone I am able to keep my number. I travel, I buy these little phones drop in $10.00 in area codes which I
visit, and when I leave I gift my clients the phones. It's great. My primary cell phone is 703- lets say AAA-BBBB.
I was not too upset, after all, I just call Virgin Mobile and transfer my number to a new phone.

So I lost my phone, it's not supposed to be a big deal, However, after visiting the web page for Virgin Mobile,
which did not catch all the information, but accepted my inquiry, I connected with Simone. I just want to keep
703-AAA-BBBB. It was my number, I don't want this caliber of company to have my credit information, my address,
my pets name, my e-mail and my social security number. Manila asked for it, I wonder why?