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Promoting Your Small Business

By Patricia Williams, published Jul 03, 2006
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As all small business owners know, promoting their business is not an option—it’s a prerequisite to any successful business plan. And successful small businesses look for the most cost-effective ways to reach their target market.

How does a small business compete against the big guys out there who can possibly offer more for less? What are some key promotional principles guaranteed to gain the attention of the public and generate sales? In today’s world of high technology, how does a small business get a potential client’s attention?

Big Business Versus Your Business

As we’ve all seen over the years, big businesses are buying out many of the small ones. Large corporations are merging, sometimes making it difficult for small businesses to thrive. Large bookstores, for example, can offer huge discounts to the public, while the little bookstores strive just to make a buck. But we’ve also seen many companies downsize, resulting in employee lay-offs. Many people who have lost their jobs have started their own businesses and are quite successful. But the question remains, how does a small business compete against the big guys?

There are certain advantages to owning and operating a small business. The fact is you can get to know your clients and customers more personally. If you give them special benefits, bonuses, discounts and other incentives, your customers will sense that they are not just a number. A personalized letter or newsletter, an invitation to a special function, a coupon book—all these are tools that can help you compete against the big guys. Take advantage of the fact that you can cater to your individual customers. Custom-designing your product or service to your individual customers can go a long way toward providing satisfaction and earning long-term loyalty. Learn your customers’ names and keep up with any personal or business information they’ve shared with you. Friendliness can make the difference between repeated sales or no sales.

Promoting Your Business

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