Banking Online with ING Direct

By Celeste Stewart, published Jul 05, 2006
Published Content: 155  Total Views: 208,233  Favorited By: 7 CPs
Rating: 3.1 of 5
I’ve been banking online for a good ten years if not more and have no qualms about putting my money in a bank with no walls. In fact, I have four banks that I do business with and two of the four are completely virtual. One of them is ING Direct.

One of the best things ING Direct has going for it is their interest rate of 4.25% with no fees, no minimum balance or service charges on their Orange Savings Account. In addition to the savings account, ING Direct also offers CDs, mortgages, home equity lines of credit and an investment account. I currently only participate in the savings account though I may consider opening a CD soon.

Opening an account with ING Direct was an easy process. I filled out a short application, linked the new account to my existing checking account, agreed to their terms, and made a small deposit from my checking account into my new ING Direct Orange Savings Account. Once the account was set up, ING Direct made two small deposits into my checking account for me to confirm. This step is a security measure they use to determine ownership of the linked checking account. Only I would possibly know the amounts they deposited.

Doing business online with ING Direct is straightforward, simply log on to the secure ING Direct website with the customer number, a rotating list of personal identifiers, and finally, enter the PIN through an encrypted keypad. Since the account is linked to my checking account, I can make transfers to and from ING Direct to my local bank.

I use the ING Direct savings account strictly for saving up for my annual property tax bill. I set up bimonthly transfers from my checking account to ING. Twice a year, I pay my property taxes using the money I have put aside into ING Direct. Since this is a savings rather than checking account, I must first transfer the money back into my checking account which takes several days to complete.

Takeaways
  • ING Direct services over 50 countries.
  • ING Direct employs over 112,000 people with over 10,000 of them in the US.
  • ING has been operating in the US for over 100 years.
Did You Know?
ING Direct has over 3.5 million US customers and 15 million customers in Canada, Australia, France, Italy, Spain, United Kingdom, Austria and Germany.
Comments
Showing Comments 1 - 2 of 2
 
 
First I'd say STAY AWAY COMPLETELY from ING Direct. Back in September 2001 I opened an account with $10K. Within 2 months I added another $10K to the account. Then I tried to get my money out 18 months later and for over 3 months ING DIRECT kept sending me in the postal mail system a notice saying "Invalid Account Number". Even though I called them numerous times to correct the problem, ING Direct continued to site the "Invalid Account Number" excuse and sent rejects via mail even though ING DIRECT had both my work and home numbers (both with answering systems attached). The folks at 1-888-ING-0272 were of no help. Mostly excuses and more excuses but they never solved the problem. I had to write them two checks for one dollar to finally get my needed money. The first check resulted in the account number being updated according to the letter but when I requested the transfer I got the "Invalid Account Number" excuse again. The whole thing took a second check for a dollar

Posted on 08/24/2007 at 7:08:00 PM

 
This is a good review. You can also get a $25 free by joining ING. For more details: http://www.associatedcontent.com/article/199761/review_of_ing_direct_money_market_savings.html

Posted on 04/11/2007 at 10:04:00 AM

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