Wal-Mart: Low Prices and No Service

The first thing that comes to mind when someone mentions Wal-Mart is the company’s slogan:  “always low prices.”  I propose a new slogan for the company that accurately describes the quality of customer service I received while shopping in their stores.  This new slogan is:  Low prices and no service.  I set out today to buy a digital camera.  I wanted the best deal so I naturally decided to go to Wal-Mart.  My past experience with Wal-Mart has purely been grocery shopping with an occasional clothing purchase.  Normally, I do not require any real assistance from Wal-Mart’s personnel.

The first Wal-Mart I visited was in Fort Pierce, Florida.  It’s my local super center.  I walked up to the photo center and looked at the display of digital cameras.  Yes, Wal-Mart did have low prices.  I decided that the 5.1 mega pixel Vivitar 5100 was the camera I wanted.  I looked up at the man behind the counter and said, “Excuse me.”  The man gave me a bewildered look and then continued reading a magazine.  I repeated my attempt and said, “Excuse me sir, I would like to buy the Vivitar 5100.”  The man looked over at younger Wal-Mart employee and shouted to him:  “Hey, do we have the Vivitar 5100 in stock?”  The younger employee shouted back:  “don’t think so.”  The man behind the counter looked back at me and said;  “We have none in stock.”  Before I had a chance to reply, he turned back around to resume reading the magazine.