The Reluctant Entrepreneur

It seems odd to think of a person opening a shop, knowing that they're not at all interested in selling or in face-to-face interaction with customers. But that's exactly what many Internet business owners have done. And they've done it well.

The Internet has opened doors to a new breed of entrepreneurs. Entrepreneurs who don't feel comfortable selling, or who aren't good at expressing themselves verbally. Many of these people would never have opened a traditional business, whether due to shyness or being introverted; it's the anonymity of the Internet that has enabled them to do what they would otherwise not be able to achieve.

Take Barb Niehaus. Barb is the founder and owner of Moms@ Home Working, a website dedicated to finding a balance between work and family. She handles every aspect of her business from marketing to customer service She's also painfully shy.

Prior to launching her web-based business, Barb worked at home for over 13 years. "This was an ideal situation for me as I could never envision myself in an office setting with a large number of colleagues. I did own a consignment shop for 5 years but actually hired sales personnel to handle the customers as I was uncomfortable with that aspect of the business," she says.

So how does a person who shudders at the thought of selling something in person run a business from soup to nuts?

"The Internet has definitely enabled me to complete tasks that I would never have the confidence to complete in a 'real' brick and mortar business or job," says Niehaus. "A web-based biz is perfect for me. In everyday business transactions, I have to 'sell' ads to potential sponsors, network with other online business owners and correspond with dozens of readers and clients. The beauty part of the Internet is that I do not have to communicate face-to-face at all," says Niehaus. "In an email, I can appear brimming with self confidence that in 'real' life I sorely lack. My business has grown and thrived despite my shyness."