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Fed Up with Ebay: How Safe is Your Information?

Will Customer Service Be of Any Help When You Need Them?

By Jordan Gunn, published Nov 12, 2007
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I am writing this article out of absolute frustration with ebay and I would love it for all who read this to please comment with your ebay experiences, both good and bad. A little into my history with ebay... I have been a member since 2001 and mostly make purchases, but have on occasion sold things I had no use for. I have a 100% positive rating and have never held an ebay account other than the one I currently have. Throughout this year I have twice received notification from ebay stating that several unsuccessful attempts to get into my account had occurred and for security reasons they had changed my password. The only way I could re-enter my account was to use a special link through my email and input a new password. The second time this happened I sent an email out to ebay raising concern about the safety and security of ebay. I have never received a response from ebay in regards to this issue.

Takeaways
  • Ebay has little Customer Support for their members.
  • Ebay can and will block members at a drop of a hat without giving clear evidence in reasoning.
  • How secure are we and our information with Ebay really?
Comments
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Ebay and PayPal both regularly suspend accounts of customers without cause. This happened to me as well over a month ago. I have never done anything illegal, yet all my customers were sent emails claiming I am a scammer. I was not able to ship out items to my customers as PayPal froze my account meaning my money was no longer accessible to me. I am still re-paying customers and had to close my fledgling Ebay business. By the way, never ever send copies of your drivers license, social security card, bank statements, utility bills, or anything with your private information. These can be altered easily by identity thieves!

Posted on 11/12/2007 at 11:11:00 PM

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