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Is it Worth One's Time to Verify that Scanned Prices Match Shelf Prices at Wal-Mart?

By Brian Joura, published Nov 14, 2007
Published Content: 306  Total Views: 164,177  Favorited By: 43 CPs
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Rating: 4.7 of 5
Eez not mai yob, man!

Those over a certain age will instantly recognize this line from the 1970s sitcom "Chico and the Man". I remember laughing hysterically as a kid whenever Freddie Prinze uttered that line to Jack Albertson.

It's one thing when that line is spoken in an over-the-top accent as a way to thumb one's nose at racial and otherwise derogatory attitudes. And it's another thing entirely when that line becomes a mantra for doing the least amount of work humanly possible combined with the worst attitude one can muster.

Guess which one of those I ran into at Wal-Mart?

I ran out to the store to purchase some blank discs. It was the only thing I purchased and I did not have any kids with me. I went to one of the self-serve checkouts, hoping to get out as quickly as possible.

Hah!

The scanned price rang up $3.00 higher than the price marked on the shelf. Normally, I would not have noticed this. I would have had too many items or the kids would have distracted me. But I noticed it. Part of me said that it was only a couple of dollars and that it wasn't worth the hassle.

However, I decided that mindset was way too cavalier.

I walked back to the section where I picked up the discs to make sure the price was what I remembered. After I confirmed my price was correct, I went to see about getting a refund. The section was right next to the one-hour photo checkout. I figured that since the woman working in the photo section could easily see that the scanned price did not match the listed price, it would be very easy for me to get my refund.

Hah!

There was an older couple having some trouble getting their digital photos together at the little kiosk. The Wal-Mart worker gave an eye roll that ranked at least a 9.0 for having to walk out from behind her little area to help customers who clearly needed assistance. She helped them and walked back to her fortress and asked brusquely if she could help me.

Comments
Comments 1 - 13 of 13
 
 
Great article! I've had that happen more than once, but did you know that if they make that mistake, they have to give you the item for free?

Posted on 11/28/2007 at 8:11:00 AM

 
Great read!

Posted on 11/26/2007 at 6:11:00 PM

 
Nice catch. Entertaining read.

Posted on 11/25/2007 at 12:11:00 PM

 
Wal-Mart is the George Bush of retailing, in that it's a horrible place to shop, but people are under the impression they're good because they have low prices. Like Bush, Wal-Mart is an evil entity that manipulates employees, suppliers, and customers. They use strong-arm methods to take over land to build stores and outright bribery if strong-arm fails, as they did to buy the right to build a store on sacred Native land near Mexico City. If Wal-Mart ever crumbles, I will host a party to celebrate!

Posted on 11/23/2007 at 1:11:00 AM

 
This is reason enough to have a camera phone. Good thinking!

Posted on 11/20/2007 at 11:11:00 AM

 
You hit on one of my pet peeves with Walmart. I HATE it when I get to the register and am charged significantly more than the shelf listed price. Now I simply tell them to take the item off my bill because I don't appreciate being lied to. They hate it but perhaps it will jar them into getting the prices to match.

Posted on 11/18/2007 at 4:11:00 PM

 
ps Determination pays! Creativity for using cam/picture grade = A + oh, and a LOL. :-) Walmart does have good prices, getting them at the check out is very important.

Posted on 11/15/2007 at 5:11:00 PM

 
Yes. Nice article. Enjoyed.

Posted on 11/15/2007 at 5:11:00 PM

 
I also check. I like to use the scanners found throughout stores so there are no surprises at the register.

Posted on 11/15/2007 at 12:11:00 PM

 
I always check. Hubby unloads the shopping cart while I watch the prices on the register.

Posted on 11/15/2007 at 11:11:00 AM

 
im OCD so i always check it.

Posted on 11/15/2007 at 8:11:00 AM

 
This kind of stuff drives me crazy and ranks right up there with stores that refuse to price their merchandise so the only way to find out the price is to go to a register or uncover an employee with a handheld scanner from a hidden storeroom.

Posted on 11/15/2007 at 6:11:00 AM

 
I think it was worth it. I see lots of that kind of thing shopping these places.

Posted on 11/15/2007 at 12:11:00 AM

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