Adobe CS3 Installation Failure: The Solution for Error 1714

For Failure in Installing "Shared Components" or "Flash Player 9 Cannot Be Removed"

By David Claerr, published Nov 21, 2007
Published Content: 36  Total Views: 36,836  Favorited By: 5 CPs
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With the recent release of Adobe CS3 , many customers are having extreme difficulty installing the product, so much so that Adobe's Tech Support currently seems overwhelmed and unable to provide a definitive answer to this unusual , frustrating and difficult problem. I myself spent about 36 hours trying to find a solution for my PC, trying all the suggestions in the Adobe Tech notes and consulting with an Adobe Technician, to no avail. But, I finally found the solution below for the PC.

An unsuccessful attempt will give you a message stating that your version of CS3 failed installation, as well as "Shared Components Failed to Install". If you try to open a program, it will say "The license for this program has stopped working...etc" , or you may even get to a screen that asks for the serial number, but when you type it in it says the number is invalid. The version I was attempting to install was CS3 Web Premium.

Also, if you, or a tech-guy check the Event Viewer, (Start > Run > type "eventvwr" in box); in the Application log you will find an error message stating:
"Product: Adobe Flash Player 9 Plugin -- Error 1714.The older version of Adobe Flash Player 9 Plugin cannot be removed. Contact your technical support group. System Error 1612."

Here's the steps you or your technician/computer geek should take. (Follow this order):

Step 1) remove all Adobe products (previously installed as well as the portions of CS3 that did install).(Start > Settings > Control Panel >Add and Remove Programs) If you get an error notice on one of the programs, just remove it from the program list if it asks you to, and then continue to the end.

Step 2) Flash Player removal is the main problem here. To remove it, go to this link.
and download the Flash Player Removal uninstaller.

Step 3) Error 1714 refers to an inability of the CS3 installer to remove previously installed Adobe products. There are two cleanup utilities that remove the programs and the registry files associated with them. Use these links and instructions:

Adobe CS3 Installation Failure: The Solution for Error 1714

Freaking Out Over Adobe CS3 Installation Errors!!!

Credit: David A. Claerr

Copyright: David A. Claerr

Takeaways
  • Try this to Fix :" Product: Adobe Flash Player 9 Plugin -- Error 1714. System Error 1615"
Did You Know?
If you just can't Install Adobe CS3, try this before committing Adobecide.
Comments
Showing Comments 1 - 2 of 2
 
 
I've been searching for hours for a fix and this one actually worked. THANK YOU!!!

Posted on 01/02/2008 at 11:01:35 PM

 
David, This is great! I glad that you put your finding out there!!

Posted on 12/28/2007 at 11:12:50 PM

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