Why I'll Never Be Suckered by Chrismtas Gift Cards or Store Gift Certificates Again

Like Thieves in the Night, Many Gift Cards Lose Value, Have Fees and Never Get Used

By jcorn, published Dec 09, 2007
Published Content: 320  Total Views: 269,947  Favorited By: 246 CPs
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I've purchased gift cards before but I doubt I'll do so again, not after reading a recent report from Consumer Reports at www.consumerreports.org/cro/money/shopping/shopping-tips/gift-card-pitfalls-12-07/overview/gift-card-pitfalls-ov.htm

This report opened my eyes, especially after a frustrating personal experience. Last Christmas, my husband got a gift card for his favorite bookstore and never used it. Let me be clear - I don't blame anyone (well, maybe my husband) for this. He is a bit absent-minded and the kind friends who gave him that holiday gift card had no idea he'd never remember to use it. However, we were surprised to discover that the card lost value for every month it went unused. In less than a year, the card was worthless.

Before I read that recent study (link above), I thought my husband was that rare someone who was just too busy or forgetful to use a gift card. But according to Consumer Reports , there were eight billion dollars worth of unused gift cards in 2006! That's right: eight billion dollars.

Pretty shocking, isn't it? Imagine what could be done with eight billion dollars in terms of helping needy families and communities. Some of those extra dollars could even stay in your bank account. Amazingly, in spite of these facts, gift cards continue to remain popular.

But according to research at TowerGroup (www.towergroup.com/research/news/news.htm , the store owners and the bank card issuers are the ones who are getting the real Christmas presents in the form of your hard-earned dollars - and not giving you a single item of merchandise in return! You might as well just hand them the money and forget about getting the card. Think of it as a seasonal donation to your local merchant or bank card issuer. According to TowerGroup, one large retailer showed a $42 million dollar benefit to its income statement for unused cards! Yep, a $42 million dollar windfall.

Were you one of the many people who bought a gift card and thought they were essentially giving a cash gift for a recipient's favorite store? Last year, I certainly was and now I wonder how many of those cards never got used.

Takeaways
  • Gift cards are a major source of frustration for recipients
  • Most gift cards go unused
  • My personal experience highlights the pitfalls
Did You Know?
In spite of a recent Consumer Reports study, sixty two percent of consumers plan to buy gift cards this Christmas
Comments
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Very interesting.

Posted on 01/13/2008 at 11:01:43 PM

 
I have never had trouble with this with the exception of bank issued cards. I received two of these last year, and tried to activate them a few months later, and they were of no value. It was frustrating. I stick to store gift cards. I believe, but I may be wrong, that some states do not allow them to expire.

Posted on 12/17/2007 at 12:12:45 AM

 
I only give gift cards to those I KNOW will use them. I also buy them from companies, like Amazon, where they are good for a full year. Though the people I give gift cards to use them immediately. This is shocking though. I find it amazing that so many gift cards go unused.

Posted on 12/14/2007 at 8:12:00 AM

 
I didn't know this until last year when someone brought it up. Then, recently my daughter found out that a card given to my grandson wasn't good any longer even though he'd just received it. Seems the person who gave it to him purchased it over two years ago. Weird!

Posted on 12/12/2007 at 3:12:50 PM

 
Great article. There are plenty of cards that don't lose their value, but there are plenty that do! I love Target gift cards because I really think you just cant go wrong. My mom is fond of sending my Trader Joe's ones, but again, a girl's gotta eat so I am bound to use these. Fantastic information.

Posted on 12/11/2007 at 2:12:25 PM

 
This is actually illegal in Pennsylvania, so lucky me I don't have to worry about this! I purchase gift cards for friends and family who live elsewhere so they don't have to worry about it either. You should check your state before assuming your cards will lose their value. Great article!

Posted on 12/11/2007 at 10:12:03 AM

 
Wow. I had no idea some lost value. I love them though. If my husband gets cash he'll use it for something he needs and not wants like shampoo or deodorant. It is a gift card for clothing store he has to buy something for HIM and I make sure he uses it!

Posted on 12/11/2007 at 6:12:08 AM

 
Very good article. I'd heard about this too, but fortunately the gift cards I've every rec'd or given were used IMMEDIATELY! :>)

Posted on 12/10/2007 at 6:12:48 PM

 
Interesting. Our kids like gift cards (not all of them decrease over time). Cash they can lose. Gift cards can be replaced :-) Good article!

Posted on 12/10/2007 at 6:12:46 PM

 
Also, sister and fellow readers, a way to get around this problem is to give family and friends a free one-year subscription to your AC Content Page. Ha! -- Mike

Posted on 12/10/2007 at 1:12:19 PM

 
Dang, this info ought to be grabbed by 60 Minutes or somebody! $8 billion comes to about $27 for each and every American citizen. ($8 billion divided by 300 million.) It is enough to send more than 1 million preschoolers to Head Start or give 35 million kids health insurance, according to the National Priorities Project. (costofwar.com) Hopefully this news will circulate, jcorn, thanks!! -- Mike (P.S.: Anybody who would forget they got a gift card is far better off financially than me and my family!)

Posted on 12/10/2007 at 1:12:37 PM

 
Very intersting, informative, and well-researched :)

Posted on 12/10/2007 at 12:12:02 PM

 
Mu creativeness - Isn't it interesting how easy those cards can be forgotten while actual dollar bills get used? I've had that same problem, gotten a card and forgotten about it. It is just one of those strange quirks, perhaps because it is outside our usual spending pattern or something?

Posted on 12/10/2007 at 10:12:46 AM

 
Being a shopaholic, I use my gift cards right away! lol And I only buy my grandpa gift cards to his favorite book store and he uses them right away. But I have returned shoes before, got store credit on a card and forgot about it until a year later...I rarely shopped there. It was no longer good and I was out almost $40.

Posted on 12/10/2007 at 9:12:21 AM

 
Excellent informatioon~Thanks!! I will be sure to research all the fine print before purchasing gift cards anymore.

Posted on 12/10/2007 at 7:12:46 AM

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