702 Communications, Local Telecommunications in North Dakota and Minnesota

"Your service is important to us, please hold."

If you've had to wait minutes just to talk to a human when you call with a simple question concerning your internet service, the time has come to go local.

When you talk about telephone service, internet service or Web hosting are you put on hold first. That is what I have dealt with in the past when I had my telephone and internet with major companies that had those 800 numbers for service.

I discovered a local company in the Fargo, North Dakota and Moorhead, Minnesota area that is local. The office and service department is five blocks from my house. I'm not sure where they have their computers as far as web hosting and such are, but when I was trying to hook up my laptop and could not get the settings done, I walked down the block and they got it set up in person.

That's customer service. No doubt in my mind that 702 Communications is a local service that cares about it's customers.

702 Communications is a communications provider in two locations, Fargo-Moorhead-Dilworth and Wahpeton-Breckenridge. The companies offices for the Fargo Moorhead area is at 702 Main Avenue Moorhead Minnesota. Their office in the Wahpeton area is at 325 Dakota Avenue Wahpeton.

702 Communications is a jointly owned limited liability partnership initially organized in 1989 to provide Interactive Educational Video and Audio services to a group of public schools in western Minnesota.

There website is available here: http://www.702com.net/  

They are owned by six independent telephone companies who operate in the central Minnesota area. That means to it's customers that they are not some far off business that does not care much about it's customers in a far off state. Local is what it means. A local company that has it's customers in the same city as it's offices and service centers.

You don't get any more local when you talk about things like questions about your service, problems with setup and that nice personal touch by talking to a person, always.