Working as a Server When You Have Ulcerative Colitis
By Casey L. Holley, published Jan 03, 2008
Published Content: 123 Total Views: 30,105 Favorited By: 3 CPs
With a job as a server, it is not feasible to let every guest know about a medical condition that is often considered taboo. I can only imagine how a guest would look at me if I said "Hi. I am Casey. I will be your server today. I have ulcerative colitis so if I am gone for a little bit, that is the reason." I am sure that a guest would consider that a shock. I probably would not have made much in tips either. I mean, who would want to eat after a server told them that?
I did tell my bosses and my coworkers. I got a doctor's note that named my condition for the management. I also brought in an informative pamphlet that detailed some of the symptoms of ulcerative colitis. I did not want them to think that I was being lazy when I would have to run to the bathroom. Everyone was pretty understanding. I would call whatever manager would be on duty for my shift and let them know if I needed a section close to the bathroom. They were always very accommodating.
Most of the time, the front of house manager and the other servers would check on my guests if I had to run to the restroom. There were a few times when I was the only server and the manager was the cook that were difficult. Now, keep in mind that I worked in a full service restaurant. I had to get their drinks and refills, their order, bring their condiments and food, get them their tickets and on week nights, I was also the cashier. I worked third shift.
I remember one time I was the only server. I had 4 tables of guests came in all at once and I knew that I was in major trouble. I had already been to the bathroom 5 times during my shift. I was going about once every 30 to 45 minutes. On that night, I handled the situation by going to the bathroom every chance I got. I would bring out refills then go to the bathroom. I would run food out, then go to the bathroom. It was crazy but, I made it through without an accident.
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Posted on 01/05/2008 at 9:01:03 AM