8 Reasons Not to Buy a LitterMaid Electronic Litter Box

Sure, it Sounds Great. The Only Problem is it Doesn't Work

By Jack Oceano, published Aug 15, 2006
Published Content: 727  Total Views: 1,125,173  Favorited By: 123 CPs
Rating: 3.8 of 5
When I first heard about the LitterMaid Electronic Litter Box, I thought, "Great.  Finally, I don't have to manipulate my roommate into scooping the cat poop anymore."  And I was right.  At least for a week.  Then, the damn thing broke.  So, I bought another one.  That one broke, too.  I started thinking the cats were sabotaging the LitterMaid, so I watched them every time they went near the box.  Boy, those were some fun Friday nights.  The cats weren't doing anything wrong, yet the LitterMaid broke again.  After three tries and hundreds of dollars wasted, I gave up. This article will hopefully save you the time and money I'll never get back. Here are eight reasons not to buy a LitterMaid Electronic Litter Box.

1.  The LitterMaid Electronic Litter Box sounds like a bad garage rock band is playing in your living room.  It's so noisy, I had trouble working from home.  I couldn't enjoy television.  I couldn't curl up with a good paperback.  I nearly stopped feeding the cats, so that they would poop less and allow me some peace and quiet.  I mean when this thing gets revving, it is loud.

2.  It's pretty damn expensive.  The LitterMaid Basic Self-Cleaning Litter Box sells for $109.99 retail.  The LitterMaid Elite Mega retails for $199.99.  And the cost doesn't end there, not by a long shot.  Additional waste receptacles cost $17, carbon filters cost $11, a cat paw cleaning ramp retails for $21, a litter box carpet for $22.  The cat privacy tent is a whopping $40.  And we haven't even gotten to their special cat litter!  And, to be quite frank, if the LitterMaid Litter Box actually worked, it might just be worth the costs.  But it doesn't!

8 Reasons Not to Buy a LitterMaid Electronic Litter Box

Skies and Autumn are mad as hell, and they're not going to take it anymore. No more LitterMaids for them.

Credit: Jack Oceano

Copyright: Jack Oceano

Takeaways
  • If your LitterMaid works for a week, consider yourself lucky.
  • Customer service is meaner than hell, and calling them won't do you a lick of good.
  • The LitterMaid's rake may mow down your cat.
Did You Know?
Over four million LitterMaids have been purchased. Probably by about only five hundred people as stubborn and hopeful as myself. I'm glad I stopped at three.
Resources
Comments
Showing Comments 1 - 15 of 15
 
 
I don't what type of electronic litter you got or had but it sounds like maybe you invested in the wrong one. I have a litter robot and I have 4 cats and you would never be able to tell. It is not loud ,or stinky and very easy to maintain I have had it well over 2 years. Very happy =)

Posted on 05/24/2008 at 4:05:12 PM

 
I have had a littermaid for well over 5 years and I have never had a problem with it and I've never had to call the customer service line!!! I have 3 large cats (I say they're big boned, everyone else says they're fat) and they are always in it. I dump out the waste containers and rinse them and I may have bought 1 box of receptacles in the entire time. As for the lawyer with the customer service issue, I work in retail and when someone calls with a complaint I try to calm them down and when they refuse to and they are being rude and disrespectful to me over the phone, or in person, then no I'm not going to bend over backwards to help you. If you are being reasonable and and decently polite than ya I'll help you out anyway I can. Also I use tidy cays scoop with crystals and everyone who comes over and doesn't know I have 3 cats don't believe me when I tell them, I have to find them and show them. There is no smell in my house at all. My littermaid isn't loud at all, I mean ya yo

Posted on 01/26/2008 at 5:01:54 PM

 
Does anyone have a problem with the recepticle lid? I am a new owner and after getting the cats acclimated to the box, the lid doesn't stay in place and the debris falls on top of the lid instead of in the container. hawkeye

Posted on 01/12/2008 at 9:01:04 AM

 
I'm surprised to hear people have had bad experiences with the littermaid. We've had the same one for five years and two cats and it is just now getting slow. Hence the reason I am researching any new auto litterboxes that might have come out recently. Also, the fact that I buy the receptacles at Walmart and they no longer carry them. I assumed the litterbox was obsolete. But Target still carries them. We also rinse ours out to prolong their life, but they get flimsy after awhile and need to be replaced. The main thing I am looking for now is one that has a big enough litter area. They seem so small and the cats seem to not like scrunching up to go.

Posted on 10/24/2007 at 7:10:00 PM

 
whata yeahoo this guy is a lawyer, what better could you expect! the guy must be an idiot, I've had littermaids for years with my new pets, they do wear out but its been a good performer overall. If the yahoo doesn't like to clean the chit, he should train his cat to use the toilet. I trained a 6 year old: she used it until she kicked off at 21 years.

Posted on 08/24/2007 at 5:08:00 PM

 
I am so sorry to hear these awful testimonials...I have had my Litter Maid for over two years, and it has worked flawlessly. On occasion, my cat's poop will get caught in the rake, but other than that it works just fine. I refuse to buy the receptacles, so I use the same one and dump it out when its full; I wash it out and its brand new. Also, I do not use that over-priced special clumping litter; Tidy Cats Scoop works just fine. My only complaint is its scooping design...my cat only goes in one part of the pit; so one side of the receptacle fills up unevenly. I do wish they would work out that problem.

Posted on 08/02/2007 at 10:08:00 PM

 
ha ha ha!!! These horror stories are all too familiar! Funny enough I stumbled on this site as I was googling "littermaid"... I'm embarrassed to say I was actually on my way to purchasing my third useless littermaid. Is scooping cat poo really so bad that we will believe at any cost, or are we really just that lazy? I don't know but I'm giving up hope on the littermaid thanks to you Jack :)

Posted on 07/24/2007 at 11:07:00 AM

 
thats a shame thankx you saved me some big bucks now to think of it i did work at petsmart and that was retuend alot and didtn sell very much thankx for the hlep

Posted on 05/31/2007 at 11:05:00 AM

 
I have owned this thing for two years and I thought it was wonderful. When it stopped working 1 month ago.... the consumer helpline tod me "too bad". Because I only have been buying 'high-quality clumping litter' (basically, $18.99 for 20 lbs) I now realize what a waste of money this machine is.

Posted on 05/08/2007 at 6:05:00 PM

 
I too have a LitterMaid. It just quit working today after a month. The rake is stuck at the back where the little container is and it will not budge.

Posted on 02/15/2007 at 7:02:00 PM

 
This is a continuation of my previous entry. One of my cats does not know how to keep her rear end down when she urinates. As a result, the urine is sprayed over the rear compartment and power switch. The urine runs down into the electrical connections under the rear compartment and corrodes and shorts out the electronics on the unit. This is another design flaw, since these areas have not been properly protected. If this occurs the unit will not function. Throw it out, it's a goner. If you have a Littermaid that is still working or have recently purchased one, you can try what I did with my last one. Before using it for the first time, cover the rear compartment and power switch area with plastic wrap (overlapping the sides). Change the plastic wrap whenever you change the litter. This will keep your Littermaid working for another six months or so. After my last one quit working, I switched to another automated litter box. I am still evaluating that one. Good luck.

Posted on 12/20/2006 at 8:12:00 PM

 
I've had 5 Littermaids. Each one has worked for varying lengths of time. I have four cats who used it constantly. After disassembling several of these units when they quit working, I found out some interesting things. First, the sensors on either side of the inside of the box can easily become dirty and stop activating the rake. Easy fix - clean the lens over the sensor. The next problems are more serious. The rake must open and close a set of microswitches at the back and front of the unit (located up under the inside cover). If litter gets trapped up under the microswitch lever, the unit will not work until the litter is removed from around the lever. I had to use a dental mirror and dental pick to view the area and clear the obstruction. I consider this a design flaw since the microswitch is not protected from debris and litter and occurred numerous times on each of the units that I owned. I consider this last problem to be the most significant. One my cats does not know how to uri

Posted on 12/20/2006 at 8:12:00 PM

 
I'm surprised that people are having such trouble with their Littermaids. Really. We've had ours for 2 years (same unit), with nary a problem. Well, we've a Persian who can't seem to get her bum in the box, but that's not a mechanical problem.

Posted on 11/07/2006 at 12:11:00 PM

 
I had an issue with the rake coming detached. I called Litter Maid and sent in the broken piece and $5 to cover shipping and they sent me a whole new litter box so I had no issues with customer service. I do admit you have to keep on top of it but I still think it's better than manually scooping

Posted on 10/10/2006 at 7:10:00 PM

 
Hey there, sorry to hear about your experience with Littermaid. I had a similar experience, and now I use a ScoopFree automatic litter box. This is the one with the disposable tray you replace about once a month. It's far more reliable and easier to use. Learn more at www.ScoopFree.com.

Posted on 08/16/2006 at 1:08:00 PM

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