10 Tips to Get Customers to Want or Need the Product or Service You're Selling
10 Tips to Get Customers to Want What You're Selling
By Michelle WithaM, published Aug 18, 2006
Published Content: 320 Total Views: 449,701 Favorited By: 16 CPs
1. Tell them the benefit(s) of a product or service that your company has to offer. Ask yourself if you were a customer what you would want to hear about a service or product. If you are impressed with the benefits of a product or service then most likely the customer will also be impressed.
2. Tell them valid reason(s) why they would want or need the product or service. Make sure that the company staff is honest with all customers. Make sure to listen to what the customer does say. When you listen to what the customer does say then you will be able to find the perfect product or service for them.
3. Explain to the customers how and why products or service that your company offers is different than other competitors. A product or service is usually different somehow. If your company offers a better price or even better customer service then tell the customer about it.
4. Does your company offer a guarantee on certain product or service? Use that as your advantage when talking to the customer. Tell the customer how the guarantee benefits the customer and also mention any service plans.
5. Do you have any good comments received from customers regarding a service or product? Excellent customer service also counts as a good comment. Make sure that the customer is aware of customers being happy with a service or product. Perhaps you can have a brochure with a copy of the comments on there next to a certain product or service that has received positive feedback.
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Takeaways
- Tell customers about the benefits of a product or service
- Give customers valid reasons why they would want or need the product
- Tell the customers about any gaurantee's that the company has
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