Analysis of Narrative from BMIS Qualitative Study

1. Theory and Rationale.

The content that will be examined will be exit interviews of employees that are leaving BIMS and interviews with employees who wish to continue employment with the company. The surveys will help determine what kind of need BIMS employees want to stay with the company. A correlation or lack thereof of will give managers of the company information they need to fix the human relations and retention problems. The researchers can use an integrative model to link the information from the other two studies to form a more concrete opinion of how to improve working conditions and maintain a positive retention policy.

2. Conceptualization Decisions

The variables that will be used in this study is the common themes that are present in the narratives. The variables will be themes that are negative and would warrant an employee leaving the company and themes that would be positive and project a reason to stay employed with the firm. The variables from which the narrative comes from are those employees who want to stay at the company and those employees that are quitting or have quit already. The narratives of either variable may include negative or positive aspects about the company. These negative and positive commonalities will be compared for statistical strength in the presentation that they are indeed a theme generated and are area of need that warrants further study.

3. Operationalization Measures

The unit of date collection used in this research will be a survey with opened ended questions that will elicit more than a yes or no answer. From these responses common themes will be noted and coded in order of their importance to the final objective of finding out why employees are unhappy and to apply remediation procedures to insure viable employee retention.

The questions will include: