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The Movie Rental Race: Can Blockbuster and Netflix Keep Up with Apple?

By Carol Wilkins, published Jan 17, 2008
Published Content: 116  Total Views: 58,141  Favorited By: 69 CPs
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Rating: 4.6 of 5
Whatever happened to the days of running out to the video rental store, trying to find a flick in stock, and then remembering to take it back on time? It seems as if those days are gone forever with the advent of digital media.

In recent years, Blockbuster, the former video rental store king, has had to resort to new tactics to maintain their customer base. Once Netflix arrived on the scene, utilizing online services, no late fees, and cost-effective pricing, Blockbuster had to overhaul. Blockbuster recently surfaced on the web providing most the same basic benefits of Netflix plus in-store movie exchanges. Enter media giant, Apple. On Tuesday, January 15th, Apple announced that they would begin offering movie rentals through their media outlet, iTunes.

With all these options now available, what is the best bet? Here are some considerations:

Blockbuster

The familiar name in the movie rental industry bodes well for them. People trust the name and the stores are still in business all across the United States. Having a tangible place of business still plays a big role in customer satisfaction.

Library- Blockbuster claims to have over 75,000 online titles from which to choose. The stores obviously carry a far smaller inventory. But even the online store has issues with availability. According to their website, movies put into your queue can have wait times depending on how popular the title is. You are not guaranteed a particular movie just because it appears at the top of your queue.

The Movie Rental Race: Can Blockbuster and Netflix Keep Up with Apple?
Date: January 15, 2008
Cupertino, CA USA

An old movie projector.

Credit: Holger.Ellgaard

Copyright: Wikimedia Commons

Comments
Showing Comments 1 - 11 of 11
 
 
Great insight!

Posted on 02/06/2008 at 4:02:46 PM

 
We use Netflix, but this new wrinkle in the industry should be pretty interesting to watch!

Posted on 01/30/2008 at 12:01:51 PM

 
Great piece, Prof! Well written and informative. We now belong to the a British movie rental via mail company called Lovefilm. It's identical to Netflix.

Posted on 01/20/2008 at 8:01:29 AM

 
Great ariticle Carol!! congrats as well

Posted on 01/18/2008 at 3:01:15 PM

 
Lee- thanks for the heads up on Blockbuster pricing. I wondered if that was the case. Hidden pricing seems to be a tactic when the prices are ridiculous.

Posted on 01/18/2008 at 3:01:06 PM

 
I think the reason Blockbuster doesn't post their prices is because they're ridiculous. Last I heard they just increased their price this Christmas to $29.99 for two movie rental and $34.99 for three-movie rentals, which is just insane compared to Netflix. Also i've heard many people say that if Blockbuster sends you a disc and you don't receive it or it's damage then you get charged for it. With Netflix if you report a disc was lost in the mail or damaged then they send you a new copy no questions asked.

Posted on 01/18/2008 at 3:01:13 PM

 
A very well written and informative review. Great job!

Posted on 01/18/2008 at 2:01:13 PM

 
Very well written. I am thinking about trying either Netflix or Blockbuster- thanks for the info!

Posted on 01/18/2008 at 12:01:43 PM

 
Excellent! I was looking forward to reading this review. We use netflix mostly. Congrats on the showcase BTW Prof!

Posted on 01/18/2008 at 12:01:10 PM

 
Really great review -- you did an excellent job on this. I really had no idea how the different options compared prior to reading this.

Posted on 01/17/2008 at 7:01:40 PM

 
This is such a learning experience for me !!...WOW...this is so professionally written too !!...Excellent !!

Posted on 01/17/2008 at 2:01:54 PM

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