How to Use Body Language to Get What You Want in Business

A Guide to Body Language in Business

You say more than you know without even thinking about it. What you say is actually interpreted three ways: what you say, how you say it, and your body language. Body language accounts for about 90% of the message you are sending, and a first impression is made in the first 10 seconds. This makes nonverbal communication extremely important.

In business, you can learn to use body language to your advantage. Understanding what messages you are sending and learning to read the messages sent back to you can change the whole dynamic of a business relationship. It is important to note, however, that body language is complex, and some gestures can have multiple meanings. Learning just a few aspects of nonverbal communication can take you a long way in developing successful business relationships.

POSTURE

The way you stand speaks volumes about you. Slouching can indicate low self-esteem and unease. Standing straight, with your body weight balanced on easy leg projects a positive message. It shows that you are confident and interested. However, some people tend to tense up when standing straight. Be sure that you are not holding tension in your muscles, clenching your jaw, lock your joints, or stand "at attention." This can give the impression that you are nervous and anxious. It's ok to be nervous, you just don't want to show it.

Your arms should be at your sides and relaxed. Keep your hands out of your pockets. This tells people that you are hiding something. Avoid clenching your fists, which shows aggression and tension. Your hands should be open, with your palms visible. This signifies that you are trustworthy, a valuable trait in business people.

Also, avoid crossing your arms or folding them across your chest. This may be a comfortable position for you, but it tells your listener that you are bored with them and you are closed off. It can also signal that you are not in agreement with them.

EYE CONTACT