EBay Feedback Changes
New Feedback Changes on EBay Unfair to Sellers
By Shannon Wilson, published Jan 29, 2008
Published Content: 296 Total Views: 160,965 Favorited By: 27 CPs
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eBay has recently announced feedback changes for 2008 that have several members of the eBay community in an uproar.eBay's website states the feedback changes being made are
*Beginning in February, buyers and sellers will be able to earn up to one Feedback per week from the same trading partner. Today, members may only affect each other's Feedback scores one time, regardless of the number of transactions between the parties. This change will both encourage repeat transactions and reward good service.
*Sellers will no longer be able to leave negative or neutral Feedback for buyers. This change will occur in May, 2008.
*Removal of negative and neutral Feedback left by members who are suspended or who fail to respond to the Unpaid Item Process (UPI).
*Positive Feedback percentage will be based on the past 12 months of Feedback, rather than lifetime, since it is most indicative of the seller's recent performance.
Restrictions on when Feedback can be left:
*Buyers must wait three days before leaving negative or neutral Feedback
*Instead of 90 days, members will be able to leave Feedback for 60 days
So this means that buyers can leave you negative feedback but you can't leave them negative feedback. I think this is bogus. Sometimes buyers leave sellers feedback that is completely unjustified. eBay's reasoning for these changes is to make the grading system more fair, that customers often didn't leave bad feedback because they were afraid of retaliatory feedback but what about the buyers leaving retaliatory feedback? Sure, it's great to make it easy for the buyers but what about the sellers? They are just as important and this change stinks. Now if they got rid of negative or neutral all across the board for both sellers and buyers, that would be more fair. But only allowing the buyers to rate negatively could cause future problems for eBay sellers.

EBay Feedback Changes
Has eBay gone crazy when the feedback changes?
Credit: imagechef.com
Copyright: imagechef.com
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Takeaways
- Sellers will no longer be able to leave negative feedback
- Sellers AND buyers make the marketplace. eBay needs to make it more fair for sellers too.
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Shannon Wilson
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Posted on 05/29/2008 at 8:05:27 PM
ken
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