EBay Auction Site Behaving like a Teenager

Founded in 1995, EBay is Now in It's 13th Year, Turning Its Back on Mom and Pop Believing it 'knows Best'

By The Brit, published Jan 30, 2008
Published Content: 81  Total Views: 43,741  Favorited By: 3 CPs
Rating: 2.4 of 5
This article was previously published at Pheebay.com

First of all, rather than bore readers with all the new fee details being reported in numerous places around the Internet, I offer these links to get the specific information yourselves direct from eBay.

Having done that I can now look at the deeper impact of the changes being made and offer my opinions.

I've learned over recent years to ignore the terminology used in eBay speak and focus on the substance. For example, we should all know by now that fees that are going down will be called just that, decreases, and we also know that rising fees are not increases but 'adjustments'. Clever eh? So my advice is to disregard everything but the actual facts contained in all that was said and announced in the past day or so.

Once you've cut through all the babble, and examined the substance of all the changes what do you find? Do you see the attention you thought was necessary to tackle the worrying business trends eBay seemed to be admitting to at last? They think you should I'm sure, but do you? What I see happening is a huge gamble but I'm not sure they would agree with me.

It seems eBay decided it had so many changes to introduce it was going to get it all done in one big hit for sellers and clear the way I guess for some carrot throwing to buyers as the 'Best Match' search and feedback changes come to the fore in coming weeks.

But the effect of this worldwide set of changes all at once was to virtually silence opinions in favour of just statements being posted on many blogs, confused sellers were left unsure what to think for hours on end and some mixed messages from real time commentators led to several misunderstandings, swaying opinions, repeated questions and general uncertainty continuing in blogs and forums for much of the day. But in the end I was left thinking that, what we were all led to believe would be announced, was announced and it was only the actual detail that will worry people.

Takeaways
  • Detailed Seller Ratings (DSRs) will now impact heavily on eBays new default search method
  • If you don't sell at least enough to qualify as a bronze level powerseller you wont get any discount
  • If eBay's unloved Mom & Pop start to take the very obvious hint then God help eBay
Did You Know?
My gut feeling is eBay have missed the target by a mile in this widescale review. I dont think they understand the true nature of the eBay community at all, or the real mentality of the majority of users.
Comments
Showing Comments 1 - 2 of 2
 
 
Thanks for explaining this so clearly. Initially I was excited to see the reduction in fees... but didn't realize there was a concomitant increase in final value fees. Not so excited now. Thanks for another great eBay article!

Posted on 01/31/2008 at 12:01:49 PM

 
wow, what an indepth article and explanation of what is going on with e-bay.....as a mom and pop seller I'm very upset about this turn in events ....still don't know what i will do but appreciate your taking the time with this explanation....thanks

Posted on 01/31/2008 at 7:01:15 AM

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