The Conference Group Delivers

Privately held and free of debt, the Conference Group operates from a single call center in Newark. A full-time technical staff oversees the function of their conference bridges and related equipment. The bridges are monitored around the clock to ensure proper functioning at all times.

All of Conference Group's personnel - from the reservations team to the operators to the management team - take a strong interest in making sure each and every customer receives top notch, personal attention. No project is too great or too small for Conference Group to tackle and successfully handle.

While not the biggest kid on the teleconferencing block, Conference Group has a strong record of customer loyalty and demonstrates the ability to work with their customers to ensure the success of each and every conference call they conduct.

Scheduled Services
The Conference Group operates its call center in Newark twenty-four hours a day, seven days a week. Reservations can be taken by reservationists around the clock. Because Conference Group handles both U.S. based and international conference calls, operators are available to assist with conferences at any time.

Conference Group offers both the operator dial-out and 800 dial in services that have been the staple of the conference world for over thirty five years. At the time the conference is reserved, the client can determine which style of call will allow for a smooth meeting. A Conference Group reservationist will be happy to go through each of the options with the client, and help them understand how each of the services work.

Conference Group's operator dial-out service allows for the client to specify the order in which the attendees are connected to the conference, when the host is contacted in the process, and for a roll call at the beginning of the meeting. In addition, the customer may request that the operator use a customized introduction of the host at the beginning of the call.