My Daughter's Bad Hospital Experience

It's that time of the year for illness. Medical professionals are seeing a lot of ailments such as cold, flu, bronchitis, pneumonia and other similar illnesses. About a month ago my son began to feel ill. After a few days he began to feel worse and went to the hospital. He knew if he
 didn't seek medical treatment he would end up missing work. He was diagnosed with bronchitis. The physician prescribed an antibiotic as well as an inhaler and albuterol. After a couple of days he began to feel better.

Recently my daughter became ill. I went to the hospital with her the same night she became sick. She was told that she had bronchitis and an abscessed tooth. She was prescribed amoxicillin for the abscessed tooth. The physician told her to return to the hospital if she didn't feel better in a few days. She was also told to contact her dentist. Three days later she felt worse. She had a fever, an inflammed throat and swollen glands. She was also complaining of head, neck and back pain. Once again we returned to the hospital that night after the fever began to rise.

The hospital was extremely busy since everyone seemed to be coming down with some sort of illness. We sat in the waiting room for two hours. Once we were taken to an examination room we waited another hour. Finally a nurse came into the room. She looked at my daughter and said, "You again? What's the problem now?" As my daughter began telling her how she felt the nurse abruptly cut her off in mid sentence. "Let me look at your throat and listen to your lungs." She quickly in my daughter's mouth. "Why didn't you go to your doctor?"she asked. "The office was closed," my daughter replied. "Well hon, you've got the flu. What do you expect? Of course you're gonna feel like crap. Everybody feels like crap when they've got the flu," said the nurse who then abruptly left the room. A few minutes later the discharge papers were slapped on the bed and that was that. My daughter was not examined by a doctor. No tests were done. The nurse was totally rude and her behavior was completely unprofessional.

 
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I worked in the medical field for 9 years. Yes nurse can be overworked and cranky but that is absolutely no excuse for her conduct. A nurse has no authority to diagnose and discharge someone. Her license can be pulled just as easily as a doctor. I really hope you speak with the hospital and push the issue so it doesnt happen again or something far worse could happen. Great article.

Posted on 03/11/2008 at 10:03:00 PM

every job has a busy season, but that is no reason for RUDENESS. I am sorry your daughter experienced that, but I am glad her doctor came through for her!!!

Posted on 03/05/2008 at 11:03:32 AM

That's terrible, Darlene. Did your daughter consider filing a complaint ? The nurse's behaviour was very unprofessional and uncalled for. Sophie

Posted on 03/02/2008 at 3:03:16 PM

What a horrible experience! I think Bedside Manners have been lost.

Posted on 03/02/2008 at 2:03:03 PM

So sorry that had to happen to your daughter ,the nerve of some people....ARTME

Posted on 03/01/2008 at 8:03:29 PM

An inexcusable but unfortunately rapidly becoming common experience. Yes, report this to as high an authority as possible and try to get the bill dismissed because of rude treatment and inaccurate diagnosis by a person unqualified to make one.

Posted on 03/01/2008 at 5:03:36 PM

I'm glad your daughter will be doing better. You should definitely report this to the hospital administrators. Thanks for sharing.

Posted on 02/29/2008 at 2:02:46 PM

I would definitely contact the hospital about her behavior.....No human being deserved to be treated that way.

Posted on 02/29/2008 at 2:02:01 PM

I am so sorry your daughter was treated so badly. That nurse should definitely be reported. No excuse for her horrible behavior. I hope she is feeling better soon.

Posted on 02/29/2008 at 7:02:47 AM

I'm sorry sorry that you all dealt with such rudeness! Bless your heart and your family! Great article though and I thankyou for sharing this with me! *************************************************************************************

Posted on 02/29/2008 at 7:02:05 AM

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