More Cashier Humor-Why Do They Do That??

By J.B., published Mar 05, 2008
Published Content: 39  Total Views: 6,802  Favorited By: 13 CPs
Rating: 4.4 of 5
More Cashier Humor-Why Do They Do That??

Once again I find myself writing about the things that happen to me every day at this crazy, unpredictable, patience-testing job that I go to every day. It is really hard to be friendly and nice sometimes.

Ok, I understand that a person sometimes might forget to look and see which gas pump they are on before they come into the store to pay. I can even understand if maybe one person is pumping and another one is paying, how there could be a lack of communication as to how much gas is pumped, sure. BUT, it is beyond my comprehension to understand how one single person who has just pumped gasoline can walk into my store and tell me they did not get a gas receipt and could I print one for them, and not know how much gas they pumped or what gas pump they pumped it on!!!

Last night a man walked into my store and stood at the end of the line for a good 5 minutes to get to my register and proceeded to tell me he needed a gas receipt. He had left the pump he was on and pulled his car up to the door. I asked him, "sir, do you know which gas pump you were on", and he says, "NO, I don't, but I need a receipt", so, I say ok, "sir, how much gas did you pump?" His reply was, "I don't exactly know how much, probably about 30 or so, but I need a receipt". I tell him there is no way I can print a receipt for him unless I know either the amount that he pumped or the pump that he got the gas from or both!! I swear it is like people think I should be a freaking mind reader or something. So, then, the man insists to me that it was either pump, one, two, three, or four, so, I began to search print-outs for each pump and call out amounts, to which the man did not think any of them was the right amount. In the meantime, there are 20 people standing in line waiting to check out and this man is determined to get his receipt that he does not know how much he paid for or what pump he used to pump the unknown amount! FINALLY, I began to check every gas pump print-out (there are 16 of them) and we discovered he was on pump #7 and his amount was actually over $60.00! Now, I am a patient person, but GOOD GRIEF!!

Takeaways
  • "I don't exactly know how much, probably about 30 or so, but I need a receipt"
  • The-stand-here-and-stare-at-my-food-in-the-warmer-so-it-does-not-run-away", approach.
  • It is really hard to be friendly and nice sometimes
Comments
Showing Comments 1 - 15 of 15
 
 
ccccccooooollllll

Posted on 06/20/2008 at 7:06:55 PM

 
This reminds me of the years I worked in Customer Service. There are alot of nice people out there. Still, there are a bunch of nuts too. Eeek!

Posted on 06/17/2008 at 7:06:33 PM

 
I know what you're going through I worked for a gas company and was put in management. Before management I was a floater. All my... it never mattered what station I was in because almost everyone pumping the gas was idiotic about the whole procedure and when I would go to the truck stops that was better because the truckers have just as rough a day as we do. Now I can be an idiot! Hang in there!

Posted on 06/05/2008 at 7:06:43 PM

 
While reading this, I did not find it funny. I actually felt upset for you that you have to put up with such senseless, stupid people! Just be thankful that you don't have to live with any of these awful people. Sophie

Posted on 06/01/2008 at 12:06:03 PM

 
Great stuff...I work with the public too, I can relate...the bathroom smear must be universal, happens all the time. Hang in there. Without people..we have NO job!!!

Posted on 04/07/2008 at 10:04:48 PM

 
I understand a lot of this just from my horrible time at McDonald's for all of three-four days (I have an article early on if you'd like to know about it! It's on my first page of articles, or just search for "McDonald's" on my CP page.) I try to look at my gas pump number, but if I forget or don't remember it, I always stick with "the pump with the little white truck" and then only go into the details of what it is if the cashier doesn't know. I also don't leave to get a drink unless somebody else is buying and that means they are waiting for the food for both of us and I'm getting drinks for both of us. Otherwise, I'll look, go get the drink, and come back to say what I want.

Posted on 03/15/2008 at 9:03:33 AM

 
This is hilarious, and at the same time I can somewhat relate to what you go through. I haven't worked at a gas station, but I've worked at a store, and I could tell many stupid customer stories. I'd like to know why men do what you mentioned on the wall in the men's room? Gosh.... my dog wouldn't do something as nasty as that - even if he could! LOL I bet you could write a book with these stories. Thanks for sharing your frustrations. We all need to vent!

Posted on 03/12/2008 at 5:03:34 PM

 
Thanks for a great laugh!

Posted on 03/11/2008 at 2:03:22 PM

 
Thanks to everybody for letting me vent here. ha ha Most of time I love my customers, but sometimes I do get a bit frustrated. I am not always gouchy, just 90% of the time. ha.

Posted on 03/10/2008 at 4:03:43 PM

 
I've worked at a convenience store before, actually when I lived in Alaska. The thing about working there at the time was you didn't have to pre pay for gas, so we got a lot of drive offs. We were expected to get a license plate and description of the vehicle, but it's kind of hard to that when 1. Some of the pumps were behind you. 2. When someone was on a snow mobile! Very good article!

Posted on 03/08/2008 at 8:03:57 AM

 
I promise I will always know my pump number from now on!!!

Posted on 03/07/2008 at 4:03:02 PM

 
Too funny!

Posted on 03/06/2008 at 1:03:04 PM

 
Well, there really is not much to say. You do seem to be able to "vent" your frustration well though. You might want to have business cards printed that have your CP weblink on. That way when customers come in and clearly don't know who or where they are, hand them a card. When they go home and look up your site on the web, they will make certain from that day forward that they have their act together when they come and see you. They may even use the bathroom at home. Excellent article. Very funny. Thanks.

Posted on 03/06/2008 at 10:03:18 AM

 
I am so sorry you have to go through this but you write about it with such humor. I hope writing about it also made you feel better because your writing really made my day. I had to have my husband read it too.

Posted on 03/05/2008 at 7:03:36 PM

 
LOL. I hope you feel better and I hope some of your customers read this...darn. :-)

Posted on 03/05/2008 at 5:03:19 PM

Type in Your Comments Below - (1000 characters left)
Your name:

Submit your own content on this or any topic. Get started »
Showing Comments 1 - 15 of 15
 
Most Commented On